Location Omni Amelia Island Resort & Spa At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities. Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match. Job Description To oversee the successful run the pool operation by monitoring the team of Pool Rentals, Oceanside servers service needs, engaging with guests, and creating memorable vacation moments Responsibilities Essential Functions: + Responsible for opening and closing procedures for pool scape- all associates, cleanliness and service opportunities. + Create and deliver clear stand-up plan for team daily, at start of each shift- Oceanside/ Rentals team + Take guest reservations pool and beach rentals and creating a welcoming experience + Host and assist execution of daily craft offerings, camp themes + Demonstrate creativity, crowd management quality service with every interaction + Effectively handling guest complaints and resolving issues with courage and confidence + Communicate end of day recap to management detailing action items, staff issues, follow up needed, etc. + Inspect all department areas daily, monitoring cleanliness, organization and reporting of safety hazards with follow up + Must be able to work with many different departments to serve our guest needs and requests Qualifications Computer Programs Utilized: + Kronos (correcting missing punches, time edits) + Birchstreet (supply ordering) + Microsoft Outlook/Calendar + Microsoft Excel + Resort Suite (reservations, charging tickets) + Xola Working Environment & Physical Demands: + Exterior and occasionally interior of hotel with exposure to various weather conditions such as extreme heat, cold, rain, wind, sun and darkness with limited lighting + Must be able to stand and exert well-paced mobility for up to 6 hours in length + Must be able to lift up to 25 lbs. on a regular and continuing basis + Must be able to push and pull carts and equipment weighing up to 100lbs. on a regular and continuing basis + Must be able to bend, stoop, squat and stretch to fulfill lifting task Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Job LocationsUS-FL-Amelia Island Posted Date3 days ago(2/17/2025 11:48 AM) Requisition ID 2025-119654 # of Openings 1 Category (Portal Searching) Recreation