Recreation Supervisor
Pyramid Hotel Group
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn’t love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!) • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few and many more, please inquire for more details. One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space. Overview The Recreation Supervisor is responsible for the supervision and implementation of resort activities and recreation programs, operations, facilities, inventories, guest service, hiring, and training. The Recreation Supervisor shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the La Cantera Resort Culture as well as promoting La Cantera Resort as both the Destination and Employer of Choice! ESSENTIAL JOB FUNCTIONS: Supervision of staff in all recreation outlets. Enforces all policies, uniform regulations, and overall expectations of all Recreation staff. Holds staff members accountable for their actions and relays staff failures to Director of Wellness and Recreation in a timely manner. Takes ownership of day and evening activities. Operation of all recreation outlets including, Kids Club, Pool Shop, crafts, activities, holiday events, and group events. Order merchandise for the Swim & Play Shop (Pool Shop). Follow proper Craftable ordering procedure and Craftable Spreadsheet protocol. Particular expertise in children’s activity programming and creativity. Interviewing, background checks, and decision making on staff. Training. Scheduling. Responsible for knowing all outlet procedures. Assisting in the design and implementation of recreation programs, activities, clubs and events. Assists in writing the Spring, Summer, and Fall/Holiday Activity Guides. Manages timekeeping and payroll. Ensure standard operating procedures are in practice. Cleanliness and maintenance of all outlets. Works closely with all other departments to ensure knowledge regarding resort activities is well-known throughout the resort – Go to FD meetings and update / promote events /activities. Update LCR Website (WAY) with all Recreation Activies. Communicates efficiently to Director of Wellness and Recreation on all departmental occurrences. Ability to speak in front of large groups of people effectively. Qualifications JOB REQUIREMENTS: JOB REQUIREMENTS: · Must be a United States citizen or possess a valid work permit · Ability to work well with hands on physical tasks · Must be CPR and First Aid certified · Ability to demonstrate activities as needed including walking, running, climbing, jumping and swimming · Ability to work long hours many days in a row · Ability to work in an outside setting in the heat and humidity of summer · Ability to move from professional office setting to fun, recreational setting quickly and fluently · Above average written and verbal communication skills · Strong organizational skills required · Must have excellent phone etiquette · Must be able to read, write and speak English · Must have strong computer skills · Must be able to work in a fast paced environment · Must be highly detailed orientated · Must have strong working knowledge of Microsoft Office programs · Must be able to work well under pressure · Must be able to accurately follow instructions, both verbally and written · Must possess excellent communication skills · Must be professional in appearance and demeanor · Must have excellent listening skills · Must always ensure a teamwork environment · Ability to work a flexible schedule that may include evenings, weekends and holidays · Must have the ability to deal effectively and interact well with the guests and associates · Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
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