Build your career in document processing while working in the world’s most innovative bank which values creativity and excellence

As a Document Processing Supervisor within our Client Documentation Team, you will be responsible for overseeing the processing of client documents. Your role will also involve participating in various operational improvement projects related to documentation and integrating new tools to enhance our overall processes. We are seeking someone with a passion for promoting change, a desire to enhance the client experience, and a commitment to delivering exceptional service.

Job Responsibilities

Execute tasks assigned in a timely manner with little or no supervision. Ensure all aspects of transaction management for clients are completed on time, resolving exceptions and client inquiries. Establish yourself as a Subject Matter Expert and participate in the Checker organization. Spot errors quickly and provide oral and written feedback to the maker. Perform root cause analysis on errors and develop themes to improve accuracy. Maintain a control mindset and remain alert to issues and risks impacting processes or the organization. Ideate on process improvement and automation. Manage daily regulatory reporting tasks, remediation activities, and process improvement. Interpret metadata from documentation and engage Legal as necessary. Partner with internal business partners, such as Legal, Product, Sales, Relationship Managers, and Client Service.

Required qualifications, capabilities and skills

You must possess at least 4+ years of experience in Investment Banking or Client Documentation domain. Hold a bachelor's degree or higher. Demonstrate knowledge of banking products and corresponding documentation, including legal terms and principles. Analyze information from multiple sources, determine relevancy, and route to appropriate business partners. Identify issues independently, analyze problems, and provide viable solutions. Exhibit excellent verbal, written, interpersonal, and organizational skills. Work under pressure, prioritize workflow, handle deadlines, and manage multiple tasks. Operate independently and within a team environment. Think strategically, remain results-oriented, and stay self-motivated. Show interest in learning new skills in a dynamic, constantly changing environment. Utilize Microsoft Office products, including Excel, PowerPoint, and Word, proficiently.