As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. **Job Location (Full Address):** 601 Elmwood Ave, Rochester, New York, United States of America, 14642 **Opening:** Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 400031 Environ Med - Finger Lakes Work Shift: Range: UR URCB 203 H Compensation Range: $18.00 - $23.81 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ **Responsibilities:** With general direction and latitude for initiative and judgment performs routine and non- routine administrative duties to monitor and process department's referrals. Is accountable for completing all referrals in a manner compliant with University standards. The majority of referrals processed are those received by the department but also processes those prescribed by the department's providers. SUPERVISION AND DIRECTION RECEIVED: Receives minimal direction from physician, mid-level providers, department head and/or administrative officer. Is responsible for independently planning, executing and evaluating own work. Monitors and processes Clinic's referrals, completing all referrals in a manner compliant with University standards. Reviews referrals to determine if insurance authorization has been obtained, where applicable and consistent with Workers Compensation claim management. Employs multiple tracking mechanisms to ensure referral approvals and appointments are obtained timely to ensure patients are cleared for appointment prior to arrival. Uses clinic EMR to retrieve patient and claim information, progress notes and other pertinent information to be used in the referral process. Manages and processes patient intakes. Provides front desk coverage as needed. RESPONSIBILITIES: + Monitors and processes clinic's referrals, reviewing to determine authorization has been obtained if needed and all information is accurate. + Employs multiple tracking mechanisms to ensure referral approvals and appointments are obtained timely to ensure patients are cleared for appointment prior to arrival. + Manages and processes patient intake (typically over the phone). + Provides front desk reception coverage as needed + Other duties as assigned QUALIFICATIONS: + Associates degree and 3 years of relevant experience required + or equivalent combination of education and experience required + Medical terminology, experience with scheduling software and electronic medical records and experience with MS Excel preferred Schedule: 8 AM-4:30 PM **EOE Minorities / Females / Protected Veterans / Disabled:** The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations. Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. **Learn. Discover. Heal. Create.** Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals At the University of Rochester, we commit to diversity, equity, and inclusion and united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.