Overview The Referral Representative, under minimal supervision, is responsible for ensuring that all appointments, tests, procedures and surgeries are scheduled in a timely manner; that all required referrals and authorizations are in place per practice/system procedures and that registration information is complete and accurate. Position serves as a liaison for practice with patients, departments, healthcare providers and insurance companies. The Referral Representative is part of a multifunctional team charged with the responsibility of provider efficient and process access. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Education High School Diploma or Equivalent Required - And Associate's Degree Business Administration Or Associate's Degree Related Field Preferred Experience 1 Year Administrative Required - And 1 Year Insurance Verification and Authorizations And 1 Year Accounting/Finance - Third Party Payors Preferred