Overview The Referral Representative, under minimal supervision, is responsible for ensuring that all appointments, tests, procedures and surgeries are scheduled in a timely manner; that all required referrals and authorizations are in place per practice/system procedures and that registration information is complete and accurate. Position serves as a liaison for practice with patients, departments, healthcare providers and insurance companies. The Referral Representative is part of a multifunctional team charged with the responsibility of provider efficient and process access. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Education High School Diploma or Equivalent Required Associate's Degree Business Administration Preferred Experience 1 Year Administrative Required