At UP Health System - Portage, providing an excellent patient experience is at the heart of everything we do. This includes not only providing the highest quality patient care, but offering exemplary customer service by creating an environment that puts our patients at ease. We accomplish this by embodying a patient-centric culture while supporting positivity and the growth of our employees both professionally and personally.

 
An exciting opportunity for a Referral Specialist is now available in our Physician Practice Clinics. We are seeking an energetic, highly organized individual to coordinate incoming referrals for all specialties, schedule referrals and update all patient information. Additionally in this role, you will communicate with referring provider offices.

Required Skills:
• Requires excellent customer service skills & critical thinking skills, uses decisive judgment and has the abilityto work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Works independently with proven organizational skills and attention to detail
• Must be able to prioritize multiple tasks and exercise sound judgment
• Demonstrates proficiency in verbal and written communication skills
• Excellent interpersonal skills and the ability to interact effectively and professionally with individuals at alllevels; both internal and external
• Must be proficient in Microsoft Office (Word, Excel and PowerPoint)

Position Requirements:
High school diploma or equivalent required
1 year general office experience in a medical setting preferred
Annual influenza vaccination or declination required

Position Details:
1.0 FTE (40 hours per week)
Day Shift
Weekdays only

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran