Physician’s office in Canoga Park seeking a highly organized and detail-oriented Referral Specialist to join our team. In this role, you will be responsible for managing patient referrals, ensuring seamless communication between patients, healthcare providers, and insurance companies, and maintaining accurate records to support efficient patient care. You will play a critical role in coordinating care, supporting clinical operations, and enhancing the patient experience.
The position operates Monday to Friday, from 8:30 AM to 5:00 PM.
Previous experience in a similar role is a plus, but we are willing to train the right candidate.
Fluency in English is required.
Strong communication and organizational skills.
Ability to work both independently and as part of a team.
Knowledge of medical terminology and understanding of insurance processes is preferred.
Attention to detail and ability to handle confidential patient information with discretion.
Strong time management skills and the ability to prioritize tasks effectively.
Ability to manage multiple referral requests simultaneously in a fast-paced environment.
Excellent phone etiquette and customer service skills when communicating with patients and healthcare providers.
High school diploma or equivalent; additional certifications in medical administration or healthcare preferred.