About the Position: The Referrals Specialist is responsible for coordinating and managing patient referrals and appointment requests to ensure a seamless and efficient process that supports patient care and satisfaction. This individual will serve as a critical liaison between patients, providers, insurance companies, and external healthcare facilities, ensuring timely and accurate referral processing. What we are looking for: + High school diploma or equivalent required + Previous experience in patient access, medical office administration, or a related healthcare role is strongly preferred. + Strong knowledge of medical terminology and insurance processes. + Proficiency in using EHR systems (Epic experience preferred). What we offer: At Riverwood Healthcare, treating our patients well starts with treating our employees well. We provide a culture that reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff are welcoming and supportive of one another. Depending on eligibility, there are a wide-variety of benefits including health insurance, dental insurance, vision insurance, life insurance, a 401(k)-retirement plan, wellness benefits with on-site fitness center, and a time off package to maintain a healthy home-work balance. EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status. Please Note: Offers of employment from Riverwood Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.