DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Develops relationships with carriers to effectively procure the space, allocation and pricing for the geographical responsibility

Negotiates and maintains competitive service contracts

Leads communication efforts with ocean carriers and commercial resources to optimize tender strategy

Builds strong relationships and supports teams internally (Branches) and externally (customers)

Works with sales and pricing teams to provide carrier data for bids

Subject Matter Expert (SME) for ocean export carrier relations and to present market updates to clients

Provides network with market analysis and communications

Creates professional presentations to be shared with network and customers providing carrier and data analysis to communicate risks and propose alternatives

Provide strategy and pricing for RFQ’s (within geographical responsibility)

Works with the restricted commodities team to review and approve restricted commodities requests for export

Expert knowledge in FMC regulations to ensure compliance  

Subject Matter Expert (SME) For matters pertaining to ocean export operations

Develop, maintain and manage processes related to contracts submission, review, and retention i.e. forms, templates, terms 

Identify areas for improvement related to C.H. Robinson’s contract processes and workflows  

Collect and maintain company contracts, approvals, signatures, and related documents 

Develop team initiatives, including taking on special projects as necessary 

Assist corporate leadership to design and maintain FMC standard procedures and training materials

Enforce FMC standard procedures at the local branch, and throughout the global network

Team Leadership:

Outline employee role accountabilities and expectations; provide coaching and manage performance to ensure productivity, quality, efficiency, and service objectives are achieved

Hold direct reports accountable to successful execution of assigned duties and goals

Support the personal/professional development for assigned team.  Coach and guide to improve performance and drive accountability.  Provide timely feedback and problem-solving assistance via regular checkpoints and/or in response to situational needs.  Understand development needs and create opportunities for experiences that support development needs

Provide coaching, guidance, and mentorship to team members to promote their professional growth

Conduct yearly compensation reviews for direct reports for submission to human resources

Encourage employee feedback through formal and informal channels.  Acknowledge and act on feedback to drive a trusting culture of open two-way communication, inclusivity, and continuous improvement

Cascade communications on divisional and organizational initiatives to ensure employee’s understanding and alignment

Employ strong change management tactics to drive desired behaviors and results both for direct and indirect reports

Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

Bachelor’s degree from an accredited college or university

Minimum 5 years of product management experience

Minimum 2 years of experience leading and managing teams

Ability to travel up to 20% (within geographical responsibility)

Preferred:

Previous ocean export experience

Demonstrated negotiation, collaboration, and influencing skills

Demonstrated verbal and written communication and multi-tasking skills, including excellent project and meeting management

Advanced Proficiency in Microsoft Office Suite of products

Flexible working hours

Values a diverse and inclusive work environment

Your Health, Wealth, and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Group Mediclaim Policy (GMC)

Group Personal Accident (GPA) policy

Covid-19 related coverage and reimbursement

Employee State Insurance Corporation (ESIC)

Group Term Life (GTL) Insurance Plan for employees

Employee Stock Purchase Plan (ESPP)

Investment Declaration & Flexi Benefit Plan

Variable Pay based on position

Flexible work arrangements

Paid Privilege, Casual and Sick Leaves

Paid Maternity & Paternity Leaves

Paid Compassionate Leaves

Paid Public Holidays

Paid time off to vote

Reward & Recognition Program

Wedding Allowance

Special Mobility Assistance

Employee Wellness Initiatives

Plus a broad range of career development, networking, and team-building opportunities

Equal Opportunity Statement

C.H. Robinson recognizes the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in the workplace. As an equal opportunity employer, we may invite you to complete the voluntary self-identification. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment, Any information provided will be kept confidential, and separate from your employment application. This information may be used for diversity reporting purposes in accordance with applicable local law.