Sunnyvale, CA, US
60 days ago
Regional Business Manager , Reverse Logistics
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?

Key job responsibilities
In this capacity the Reverse Logistics Regional Business Manager will: 1) Lead the global and regional strategy for Reverse Logistics and participate in strategic business reviews with Reverse Logistics suppliers 2) Lead the sourcing and selection of one or more Reverse Logistics suppliers in alignment with the overarching Reverse Logistics strategy and within the Return Services framework. This includes overseeing contract management, adherence to agreements, delivery performance, cost control, and social responsibility. The Reverse Logistics Business manager will be a strong advocate for the suppliers within the organization while also providing critical feedback to drive continuous improvement.

The RL Regional Business Manager is a forward-thinking and analytically adept leader who excels in developing and executing strategies to drive both immediate and long-term business impact. With a deep understanding of business and product operations, this role demands the ability to operate across various functions and influence a wide range of stakeholders. The ideal candidate demonstrates strong business acumen and expertise in leveraging product operations to achieve exceptional growth within tight deadlines.

The position requires building collaborative, long-term relationships with a holistic business perspective, rather than focusing solely on individual products or suppliers. Responsibilities include a solid grasp of reverse supply chain operations, third-party supplier outsourcing strategies, manufacturing models, and consumer electronics product lifecycles. Effective judgment is essential for addressing issues and driving change. Additionally, the role demands excellent relationship-building skills to engage, influence, and negotiate with both suppliers and internal stakeholders Sr. Executive levels.

Global travel up to 30% per year


A day in the life
The Regional Business Manager is the strategic and execution relationship owner for the Amazon Devices Reverse Logistics suppliers that provide screening and repair, test engineering design and development, planning, and procurement services in the Amazon Devices Reverse Logistics space.

About the team
The Amazon Devices Reverse Logistics team spans the globe from China, UK, EU, and the US (Kentucky, New Jersey, Virginia, Sunnyvale and Seattle). The team leadership is composed of long term Amazonians with deep knowledge and experience in the consumer electronics returns space and a passion for Amazon's peculiar ways.
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