Seeking a Full Time Regional Care Coordinator Supervisor on our Divisional Headquarters Social Services Team
Our Full Time opportunities offer:
· Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time
· Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
· Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
· Company Paid Basic Term Life Insurance for Employee
· Long Term Disability Insurance
· Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
· Flexible Spending Account
· Tuition Assistance
· Eligibility for Federal Student Loan Forgiveness Program
· Tax Deferred Annuity (403B)
· Christmas Bonus
· Wireless discount for Sprint or Verizon customers
· Free parking
SCOPE AND PURPOSE OF POSITION:
The Care Coordinator Supervisor is responsible for the supervision of assigned staff and is accountable for adherence to regulations and policies of The Salvation Army, Lead Health Home and NYS DOH. Supervisor will support staff to integrate models of care with the intention of providing whole family case management.
The Care Coordinator Supervisor will be responsible for a small caseload of Pathway of Hope and/or Health Home Care Management cases and will support program growth in the assigned region. Position requires regular, weekly travel for case management and team supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reasonable accommodiations may be made to enable individuals with disabilities to perform the essential functions.
• Provide and document weekly supervision to a maximum of 8 direct reports.
• Ensure subordinates complete required trainings in program models and database systems
• Provide and support ongoing skills training and supervision of staff team to deliver standards of care that meet the expectations of Pathway of Hope, Children’s, and Adult Health Homes .
• Become expert-level competent in models of care to provide quality supervision, guidance, and training to staff team on integrating the models and support the whole family.
• Track, monitor and comply with all billing and monthly reporting activities to ensure full billing by care managers and/or manage Pathway of Hope grant reports. Complete monthly audits of assessments, care planning and care management documentation. Complete monthly statistics reports.
• Actively initiate referrals for care coordination to ensure caseloads for team members are at capacity and support program growth
• With Corps Officer leadership, coordinate and strengthen the integration of both the Pathway of Hope and Care Management models into local unit activities. Example: Coordinate with Corps Officers around marketing of programs, networking opportunities and implementation at the local level.
• This position is a member of the Divisional Department of Social Services and is responsible for supporting the expansion and delivery of the Divisional Pathway of Hope and Health Home Care Management programs.
• Provide Health Home Care Management and/or Pathway of Hope services directly to a reduced caseload.
SPECIAL SKILLS, CERTIFICATIONS, LICENSES, REGISTRATIONS:
• Provide and document weekly supervision to a maximum of 8 direct reports.
• Ensure subordinates complete required trainings in program models and database systems
• Provide and support ongoing skills training and supervision of staff team to deliver standards of care that meet the expectations of Pathway of Hope, Children’s, and Adult Health Homes .
• Become expert-level competent in models of care to provide quality supervision, guidance, and training to staff team on integrating the models and support the whole family.
• Track, monitor and comply with all billing and monthly reporting activities to ensure full billing by care managers and/or manage Pathway of Hope grant reports. Complete monthly audits of assessments, care planning and care management documentation. Complete monthly statistics reports.
• Actively initiate referrals for care coordination to ensure caseloads for team members are at capacity and support program growth
• With Corps Officer leadership, coordinate and strengthen the integration of both the Pathway of Hope and Care Management models into local unit activities. Example: Coordinate with Corps Officers around marketing of programs, networking opportunities and implementation at the local level.
• This position is a member of the Divisional Department of Social Services and is responsible for supporting the expansion and delivery of the Divisional Pathway of Hope and Health Home Care Management programs.
• Provide Health Home Care Management and/or Pathway of Hope services directly to a reduced caseload.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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