Purpose:
The Regional Account Manager (RAM) is responsible for outside commercial sales, lead generation, client procurement, and commercial job management. This primary role is outside sales of Floor & Decor’s Commercial products to medium and large institutional buyers. In addition to working on leads sourced at the store level you will also act as a liaison with the Inside Commercial Sales team and the end-user customer. In addition, this person will work with the Commercial Support Center to source, bid, and administer large commercial jobs.
Specific responsibilities include daily sales calls on existing customers. Will be required to present products to such entities as builders, developers, designers, contractors and all other decision makers in the sales and installation process. Additionally, must continually prospect for viable new accounts while developing a key awareness of what is happening within the (local) market.
Minimum Eligibility Requirements:
High School Diploma or GED equivalent - Bachelor’s degree preferred3+ years previous commercial industry sales experience required (preferably within the flooring or building materials industry)Successful track record in an outside sales environmentCandidate must have familiarity with the LOCAL marketMust be competent to work with and manage customer base thru CRM (Customer Relationship Management) tool such as Salesforce.comExperience required in RFPs, commercial job bids, and general construction salesExperience working in a retail environment a plusStrong analytical skills and problem-solvingStrong computer skills including Microsoft Office SuiteExcellent interpersonal and customer service skills including influencing and negotiation skillsAbility to multi-task, meet deadlines, and work in a fast-paced environmentA proven ability to work in an unstructured, unsupervised environment is required and must be able to exercise independent judgment and demonstrate solid time management and organizational skillsEnjoy prospecting for new accountsEssential Job Functions:
Travel daily throughout the assigned area to call on existing customers and prospect new customers to solicit businessManage projects from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk, and claim coordination (if necessary)Must continually prospect for viable new accounts while developing an awareness of what is happening within their local marketFollow up on a variety of leads from sources such as Dodge, store leads, networking groups, etc.Work with the PRO Teams in each location to pursue commercial leads passed along by the store team to maximize sales effortsSubmit proposals and responses to RFQs and RFPs issued by prospective customers after obtaining pricing and specifications approval from management, as appropriateFollow-up with the Inside Commercial Sales team on key dates to complete sales and satisfy the customer’s requirementsWork with the purchasing and inventory teams via the Commercial Support Center to confirm product availability or if a special purchase order (PO) is neededStay current on merchandise training, new products and product linesMonitor prospects’ contract calendars and prepare reports on status of leads and other reports as requiredParticipate in trade associations and trade shows, and assists in other promotional effortsPerform additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectivesWorking Conditions (travel and environment)
Daily car travel with limited air travel based upon customer and/or corporate eventsThe noise level in the work environment is typically quiet to moderateBenefits & Rewards
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee Stock Purchase Plan
Referral Bonus Program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.