Description Robert Half HR Solutuons team is partnering with a global organization, looking to hire a Regional Competence Development Manager to lead regional initiatives across the Americas to map and develop the competencies of Field Service Engineers, both internal and external. Ensure strict adherence to certification methodologies and processes, working closely with global training teams and other key business functions. YOUR MISSION + Identify and communicate regional competence development priorities to line management, aligned with sales forecasts and market strategies across the Americas. Support in preparing qualification budgets for the region. + Oversee the mapping and monitoring of competencies for field execution teams throughout the Americas, addressing both new projects and service activities. + Execute qualification and certification processes, collaborating with global training and support teams. Define and deliver training programs to meet operational needs. + Conduct systematic audits to promote continuous improvement, track progress, and ensure the sustainability of competencies in the Americas. + Manage regional performance indicators for competence development, implementing measures to achieve functional goals. + Provide timely and accurate reports on regional certification and qualification programs to relevant stakeholders. + Address major roadblocks that may disrupt business deliverables, ensuring timely resolutions. + Ensure compliance with all statutory and regulatory requirements, adhering to corporate standards and governance. + Oversee the design and delivery of technical training programs tailored to enhance the skills and knowledge of technicians across the Americas. + Evaluate training needs, identify competency gaps, and source or develop appropriate training solutions to address these gaps. + Work closely with subject matter experts to create and implement programs that foster ongoing technical development. + Ensure training initiatives align with industry best practices, enhancing operational and service capabilities across the Americas. + Ensure stakeholder satisfaction by delivering projects within agreed timelines, budgets, and expectations. Requirements + Bachelor’s degree or equivalent qualification. + At least 4 years of experience in projects, field operations, or training/competence development within technical or capital projects. + Strong background in developing and managing technical training programs for service engineers or technicians. + Proven experience in identifying training needs, managing training budgets, and coordinating with internal or external training providers. + Experience in a manufacturing, engineering, or industrial sector is advantageous. + Technical knowledge of installation and commissioning processes is beneficial. + Ability to manage challenges and complexities associated with technical implementations. + Willingness to travel up to 40% across the Americas, with some international travel as required. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .