The Regional Custom Spaces Sales Director - West, leads and motivates Market Sales Managers across multiple territories. This role strategically emphasizes building and sustaining high performing in-home sales teams. Responsibilities include driving accountability, coaching Market Sales Managers, and enhancing the custom space selling experience to achieve sales goals and maximize profitability. Additionally, the director facilitates best practices, cross-market collaboration, and leadership development to foster growth in premium custom spaces. This is a full-time, salaried, exempt position.
This position can be located anywhere on the West Coast, United States, preferably near a network of TCS Stores.
What We Stand For 
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Position Reports To
Senior Director Custom Spaces In-Home National Sales
Principal Duties and Responsibilities
and storytelling to align teams with strategic goals and drive organizational successDevelop and assess short and long-term sales strategies and plans to achieve regional
sales goals, conversion rates, and key business metricsApply business acumen to analyze data and metrics to track performance, identify
opportunities, and refine sales strategiesLead initiatives, applying industry trends and insights, to remove obstacles and
streamline processes to enhance operational efficiency and team effectivenessDevelop and nurture top talent through strategic coaching, mentorship, and
professional development initiatives to drive sales performance and leadership
growth, ensuring effective succession planningLead the strategic evaluation of performance to ensure exceptional customer
experiences are consistently deliveredCollaborate with store leadership and marketing to identify targeted opportunities,
generate new leads, and develop sales strategies and campaign ideasCollaborate with finance to establish, review, and manage the Custom Spaces P&LEngage actively in industry networking events to establish national and regional
partnerships to expand brand awareness in custom spacesPartner with Installation Services or other Support Center partners to address and
resolve customer issues or escalations, while minimizing discount accommodationsMaintains discretion related to all confidential/sensitive company and customer information
The Benefits of Working Here
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Competitive health, dental, and vision plans to keep you and your loved ones well.Competitive pay and bonus plans! Starting at $135,000 base for this position, upwards of $150,000 base with a bonus plan. 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity. Unique "1equals3" website for easy access to your benefits information and company updates. We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs) Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes. Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!). Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions. Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Experience and Skills Required
College degree preferredTo excel in this position, candidates must have 7+ years of a proven track record ofdeveloping and executing successful sales strategies, leading high-performing sales teams, and strong leadership skills to inspire and motivate othersThe role demands the ability to manage multiple priorities, proactive problem solve, and thrive in a fast-paced environmentExperience in retail sales or custom space multi-unit preferredAbility to travel and committed to schedule flexibility based on the business needsKnowledge of industry business and passion for following trends in the industryAbility to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organizationAbility to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or weekFlexible, with a positive attitude and passion for knowledgeMakes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process informationAbility to work within and exemplify The Container Store brand which we describe as fun, authentic, and team-focusedStrong computer skills and experience with software platforms; proficient in design tools, Salesforce, data and analytics reporting
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
State Specific Notices
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