The Regional Director of Ambulatory is responsible for the clinical operations of an assigned segment of the ambulatory network including the development and execution of the annual operating plan. In conjunction with clinical leadership and the other ambulatory regional directors, they manage their assigned portion of the primary care service line. They develop, monitor, and manage the assigned segment of the ambulatory network’s performance goals which include financial, growth, quality, safety, and patient experience metrics across the continuum of care. They develop high quality programs that meet regulatory review requirements and enhance the stature of the ambulatory network. They work collaboratively across the continuum of care and with all leaders in the organization to achieve organization goals.
Position Responsibilities:
Operations:
Oversees all aspects of ambulatory operations for assigned region. Collaborates with clinical leadership and other clinical operational leaders to optimize the continuum of care for patients and families who receive care from assigned region. Develops and implements improvement plans to address performance issues in order to achieve organizational goals.
Financial:
Manages all labor, supply, and occupancy costs for assigned ambulatory region to achieve forecast goals. Ensures establishment of staffing needs and productivity standards designed to provide maximal patient care while being financially sustainable. Monitors trends in reimbursement for clinical program services in governmental and non-governmental payers. Works to ensure best possible reimbursement and achievement of revenue cycle performance goals. Manages all supply and occupancy expenditures.
Service Line Management:
Works with assigned clinical leadership to manage assigned portions of the primary care service line. Includes management of the clinical practice for assigned Loyola Medicine employed physicians. Works to develop proposals improve financial performance, quality, safety, and experience for the assigned portions of the primary care service line.
Experience, Quality, and Safety:
Ensures best possible experience (including care quality and safety) for all stakeholders of assigned ambulatory region (patients, visitors, physicians, staff, etc). Works with clinical leadership to identify opportunities to improve the services provided so that stakeholders report an outstanding experience. Continually assesses for opportunities to increase value and experience.
Regulatory: Ensures ongoing and continuous compliance with TJC, IDPH and other regulatory agencies. Develops and monitors systems to ensure compliance and effectively deal with any issues which impact compliance.
Facilities: Ensures facilities meet the programmatic needs of clinical program patients and faculty. Develops proposals and plans to ensure that as programs grow the facilities are efficiently utilized and are responsive to patient and referring source needs.
Mission: Comprehends, incorporates, and demonstrates the Trinity Health mission, vision, and values in leadership behaviors, practices, and decisions. Supports and endorses senior leadership goals, objectives, strategies, and decisions. Demonstrates Trinity Health values by providing an excellent service for patients, visitors, and colleagues across the Region.
Minimum Education:
Master's degree required (MBA, MSN, MHA).
Minimum Experience:
10 years of previous job-related experience required.
Managerial Experience:
5+ years required.
Benefits available on your 1st day:
Medical, Dental, Vision, Life Insurance, 403(B) plan, generous PTO plan, tuition reimbursement, 7 paid holidays and more.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.