Job Summary:

Exos is seeking a Regional Director to function as a strategic leader responsible for driving operational excellence, budget management, and stakeholder engagement. This role serves as a key partner with one of Exos’ large global clients and will ensure successful service delivery, alignment with business strategies, and achievement of revenue targets. The Regional Director position is based in New York City, with periodic travel required to oversee regional operations and collaborate with stakeholders.

Key Responsibilities:

Stakeholder Management:

Actively engages with stakeholders to build relationships, collaborate to drive solutions that align with their business goals, and serve as a strategic partner and regional ambassador.

Provide insights into regional market trends and customer needs to inform operational strategic direction.

Champion Center of Excellence services to ensure regional relevance and impact.

Budget Ownership:

Forecast, track, and manage service levels to achieve staffing and revenue targets.

Ensure budget performance aligns with forecasts.

Manage, communicate and report on budget forecasts and PO tracking with the client.

Strategic Planning:

Execute strategies in alignment with corporate (Exos & Client) and regional stakeholders.

Drive service delivery improvements through effective communication and planning.

Measure success through OKR and KPI performance.

Operational Excellence:

Oversee the implementation of standardized processes and methodologies across the region.

Monitor and optimize performance metrics.

Collaborate with the CoE to enhance operational efficiencies.

Track success using KPI performance metrics.

Team Leadership:

Support staff by removing obstacles and offering guidance on improvement and innovation.

Provide timely and constructive feedback.

Manage staffing levels, aiming for turnover rates of less than 20%.

Business Development & Reporting:

Identify new growth opportunities for service delivery and develop data-driven reports to demonstrate progress.

Lead quarterly business reviews (QBR) to showcase program growth and KPIs.

Qualifications:

Bachelor’s Degree Required; Degree in Kinesiology, Exercise Science or related field preferred. 

Minimum of 3 years of experience managing multi-site, comprehensive wellness & fitness operations

Proven experience in multi-unit/regional management, operational management, and stakeholder engagement.

Strong financial acumen and experience managing budgets.

Expertise in strategic planning, team management, and business development.

Excellent communication skills and the ability to collaborate with cross-functional teams.

Proficiency in Google Workspace

Must be able to travel up to 50%

Residents of CA, CO, NY, WA, MD: Per pay transparency requirements, the compensation for this position ranges from $100,000/year to $140,000/hour. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements).

WHO WE ARE 

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.

Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. 

Learn more here:

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