**Overview** **The Regional Director, Operations** provides leadership in directing and overseeing the North Central Manufacturing and Distribution organization. This critical role has P&L responsibility over the regionally assigned accounts and leads the staff in ensuring the rapid business growth and operational effectiveness of the region in a profitable and sustainable way. **Essential Functions** + Leads and drives the manufacturing and distribution North Central region with a focus on expanding ABM’s business footprint while maintaining maximum client service satisfaction. + Drive expansion of ABM’s core facilities maintenance, mechanical and electrical maintenance and services, as well as janitorial, cleaning and other services. + Ensure safety, quality, delivery and cost are key success measures embraced by the organization. + Recruit, manage, and lead teams with focus on continuous improvement. Select and develop teams of professionals, as well as people leaders. + Influence and support functional strategy; determine, evaluate, and modify goals and the allocation of resources to ensure departmental and organizational goals are met. + Support, motivate, inspire, and promote the team by building a positive and thriving team environment. + Direct overall department processes for integration of services and systems. + Participate in facilities planning processes and direct the implementation of strategic direction. + Direct initiatives to improve quality performance and customer service. + Ensure a safe and secure environment to meet customer needs and regulatory requirements. + Maintain daily and weekly labor management control. + Prepare plans for long range improvement projects to maintain infrastructure. + Maintain accountability for area budgeting and replacement of materials and equipment. + Execute preventative and predictive maintenance programs. + Implement ABM’s technology to ensure QA/QC and make better business decision from the data. + Special projects and other duties as needed. **Required Qualifications** **_Education:_** + Bachelor’s degree or equivalent experience. **_Experience:_** + 10+ years of experience in facilities maintenance and management. + Experience managing budgets and having broad financial accountability, preferably P&L ownership, leadership accountability + Experience managing “hard” facilities services such as core facilities maintenance, mechanical and electrical maintenance and services. + Ability to effectively lead a staff of direct reports. Proven track record as an effective leader in a high-performance organization, success as a builder of collaborative, high-performance teams whose management style is characterized as results oriented. + Ability to lead in complex and transformational situations, simplifying the complex and driving tangible progress through others + Must know the city, state and federal laws and regulations that affect company business and know what licenses are required to operate the business. + Self-starter and works well independently and as part of a team. + Understanding of all facets of facilities roles. + Ability to develop and conduct effective health, safety and environmental training programs. + Skilled in project management, problem-solving techniques and communicating ideas and instructions clearly. + Skilled in directing activities and operations of others, including in hazardous situations. + Can quickly dive deep on business challenges and formulate themn as data and analytics problems that can be solved by standard approaching using descriptive, predictive, and prescriptive analytics. + Skills in relationship-building, teamwork, and collaboration. + Positive attitude with a strong desire to learn and a continuous improvement mind-set. + Strong working knowledge of Excel and other Microsoft Office products. + Comfortable with routinely shifting demands. + Working knowledge of general office equipment. + Ability to prioritize projects and execute and deliver in a timely manner under tight deadlines. + Ability to work independently in a fast-paced, dynamic, results-oriented environment.  + Meticulous attention to detail, self-motivated, and the ability to maintain confidentiality. **Key Preferred Qualifications** **_Education:_** + Master’s degree (MBA) or equivalent technical master’s degree. **_Experience:_** + Demonstrated ability to lead a P&L and drive commercial growth while maintaining client service at the highest level for existing clients/customers + Enterprising leader with a track record of establishing leadership, best practices, processes and culture that drive sustainable business and talent growth. + Demonstrated track record of upward career progression in high performance environments with drive to continue to lead at even greater levels over time + Experienced at leading in a matrixed, transformational environment at a large company **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf) REQNUMBER: 93803 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.