Regional Education Manager

Based in Charlotte, NC

 

We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic because when we’re laughing & having fun, that’s when we’re our most beautiful. We're known to work smart & laugh hard. Sound like you? You’ve come to the right place!

 

The Regional Education Manager (REM) is primarily responsibly for continually educating and developing account and store managers to elevate our brand experience and drive sales through our field aestheticians. The REM will support education strategies for Benefit US retail channels including but not limited to: ULTA, Sephora, Macy’s, Belk, Boutiques, Travel Retail, and selected E-commerce channels.

 

Essential Duties and Responsibilities

Be the education subject matter expert for assigned region & Education department, and provide ongoing recommendation and analysis in education-related topics such as: brand experience, coaching, in-store training, sanitation/hygiene, Benefit services & products, and the Benefit selling strategy, etc Build & maintain strong partnerships with regional sales teams, retailer partners & Education department to continuously communicate & review education content to ensure it adheres to the overall Education strategy and that it meets the needs of the business Recommend, collaborate & facilitate innovative ideas to meet the evolving needs of the business, such as creating content for the following: account/store manager development, Benefit service & product virtual & in-person presentations, digital/social media assets, photo & video assets, and specific needs of regions, etc Manage & prioritize education calendar commitments, based on Education strategy & business needs, including but not limited to: virtual & in-person service/product presentations, virtual & in-person account/store manager development, & specific needs/projects as needed, etc. Lead by example by championing Benefit service standards, the brand experience, and demonstrating Benefit values Manage allocated regional education budget including: personal T & E, air/hotel travel budgets, training budgets, tools budgets-where applicable, etc All other duties as assigned

 

Requirements

Able to perform duties including, but not limited to the following:

Work in a fragrance filled environment Employees have physical contact with clients/ customers. This position requires the final candidate to successfully pass an E-Verify check.

 

Qualifications

3+ years of experience in sales or education management Active Esthetician or Cosmetology license preferred Proven ability to coach and manage teams, demonstrated by positive sales/service performances Excellent collaboration, presentation, communication, analytical, critical thinking, organizational, time management and administrative skills Ability to give & receive feedback freely & often to meet sales & education goals Experience with Microsoft Office skills, including PowerPoint, Word, Excel & Outlook Ability to travel as needed (up to 80%) Must have proof of insurance, current and valid driver’s license, and reliable means of transportation

 

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

 

The target salary range for this position is $68,000 - $85,000. The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn an annual bonus. This position is also eligible for the following benefits, including but not limited to: comprehensive health, dental and vision plans; a 401(k) plan with employer matching, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts.