At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.
Job OverviewAs a Regional Facilities Manager, you ensure effective oversight and execution of preventive maintenance, support, training within a defined region of investments typically with less than 10,000 units. Provide feedback, guidance, and updates as appropriate to Service Managers, community teams, and Directors of Operations. Here are the roles you’ll play:
Roles You Will PlayThe Educator
Ensure all communities in your region are following Cortland’s maintenance Standards of Excellence (SOEs)Provide onboarding training for newly elevated Service ManagersOffer ongoing guidance to all service and property management associates by ensuring monthly OSHA mandated safety and maintenance training sessions are completedEnsure technical training is scheduled and attended by all service team members and audit on a regular basis to ensure training is applied in practiceThe Evaluator
Ensure that all equipment, and associates alike, are operating in peak shapePerform audits and inspections at your communities to evaluate maintenance and service systems to identify issues need to be addressed and areas for improvementPerform quarterly business reviews with regional service contractors to ensure they are performing to the requirements of their contracts and providing high-quality workEnsure key metrics are regularly reviewed and improvements are made to sites which are struggling to meet the metricsThe Strategist
Collaborate with all communities in your region to improve service processes for their operationsMonitor budgets and turnover expenditures to come up with cost reduction recommendationsIdentify and execute best safety practices to reduce the potential of resident and associate injury Continually research energy-saving and sustainability opportunitiesLead the implementation and operations of regional centralized teamsThe Impact You Can Makee
Service and property management associates in your region have all become super-efficient, Cortland-approved maintenance rock stars, thanks to your world-class training sessions.Site teams are so in the know about service priorities, they could easily recite the three guiding principles in their sleep: “on-time service request completion, zero post-move-in service requests, and industry satisfaction scores.”Maintenance issues and on-site injuries are at an all-time low with all the new, improved preventative practices you’ve introduced. Building Blocks of Success 3+ years of stellar experience in increasingly responsible management positions within facilities managementHigh school diploma or equivalent; valid driver’s licenseAbility to evaluate and repair HVAC, plumbing, electrical, basic carpentry, and mechanical equipment and systemsExcellent written and verbal communication skills; ability to work with numbers and figuresKnowledge and experience in the review and application of NFPA life and fire safety codesStrong understanding of OSHA standards and SDS regulationsAbility to travel approximately 50-60%; availability to work all shifts, including weekendsSolid experience utilizing MS Office OutroAt Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.
Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortland.com or call 404.965.3988.
Cortland is a drug-free workplace.
Cortland participates in e-verify to verify the employment status of
all persons hired to work in the United States.
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