EmblemHealth is expanding its Marketplace Sales team and is seeking a motivated and inspiring Regional Sales Coach. This individual will be responsible for coaching and mentoring team members to achieve sales and retention goals. 

The Regional Sales Coach will collaborate with Marketplace Sales Leaders, Managers and Regional Sales Trainer in the field to identify developmental opportunities across the sales team to continue to enhance training and effectively impact individual sales performance. This is a field position supporting the New York Tristate area, including Long Island and/or Westchester County. 

 

Role and Responsibilities

Partner with Marketplace Sale Leaders and Regional Sales Trainer to support in mentoring staff regularly to assist the staff in accomplishing their sales and retention goals: conduct ‘side by sides’ with the staff in the field and office to demonstrate the ways to close sales or retain current members. Leverage training content to support coaching techniques on closing sales or retaining current members Work closely with the managers and leadership to ensure alignment with objectives and goals; provide recommendations on different growth opportunities. Analyze production reports weekly and adjust training and coaching techniques as needed; provide actionable recommendations to leadership. Develop ideas to enhance sales performance and present them to leadership. Partner with Regional Sales Trainer to co-lead, develop, and facilitate effective training and coaching opportunities for new hires, existing sales team, and brokers Co-facilitate development and delivery of product/system/sale/service courses across all areas as business needs dictate. Collaborate with managers and supervisors on the training and development/coaching needs of the staff and execute the necessary trainings. Evaluate the training’s impact, results during training sessions, post training and report the findings. Evaluate employees’ performance; determine areas in which the employees need additional coaching or training; develop individualize plans to enable the employees to meet expectations; report on the employees’ progress. Perform research to maintain awareness of best practices, and to locate articles, courses, etc. that provides materials into the development/refinement of coursework. Maintain mastery level of understanding of all Emblem products, systems, and policies & procedures required for the professional sales and service areas. Participate in activities that look at new processes, systems, etc., to support corporate initiatives with an eye towards identifying opportunities to improve sale processes and results for the enterprise.

Qualifications

4 – 6+ years’ experience in coaching and training required Additional experience or specialized training may be considered in lieu of educational requirements required 3 – 5+ years of experience in health insurance, preferably in the NY State health insurance environment required Experience in staff/process management preferred Prior sales experience required Strong government product knowledge and experience required Must have hands-on training experience in a classroom or large audience setting required Excellent communication skills (verbal, written, presentation, interpersonal, negotiations) with all audiences required Excellent organizing, prioritizing, and time management skills required Experience in developing and utilizing metrics to assess performance required Strong MS Office skills (Word, Excel, PowerPoint, Outlook

Strong working knowledge of Captivate required

Additional Information Requisition ID: 1000002167 Hiring Range: $63,000-$110,000