A Field/Regional Human Resources Manager is a key resource for the Paper Source Field Operations Leadership. The important role acts as an engaged Business Partner for the field in all areas of succession planning and ensuring an excellent work environment for all Paper Source store teams. As the HRM you provide expertise and support on all employee relations issues through the lens of advocating for the employee. You provide partnership to the operations leadership and identify issues at area level, leverage support partners, communicate and recommend solutions to the leadership team for betterment of the company. You work closely on talent retention through data and information to advise on best practices at both the regional and company, level; identifying gaps where talent solves the issues. Specifically, you support store leadership on the identification, development and hiring of excellent talent. In your role, you partner with the Operations Leadership on ensuring the succession plan is viable for the area and region. You are a liaison with Home Office on robust and sustainable programs necessary for development that benefit the company.
An employee in this position can expect a salary starting at $90,000.00. Position located in California supporting stores in the California market.• Provide expertise on all employee relation situations as you guide regional and area partners on counseling to ensure both objectivity and fairness are maintained and upheld in resulting actions.
• Oversee and conduct exit interviews as needed, raising and escalating any notable trends with HR partners.
• Identify potentially high-risk situations and take the active lead to investigate, resolve, recommend action steps and document findings.
• Provide strategic partnership to the regional and area partners in talent planning, succession planning, recruiting, interviewing, hiring, onboarding, and training new and existing team members with a focus on building careers.
• Identify and communicate to senior leadership external talent trends to ensure the company is remaining an employer of choice.
• Support store management in identifying talent across their areas correctly and proactively for future roles and positions.
• Ensure training programs are effective and appropriate for the team development. Coordinate with the BN training team to execute and to fill the training gaps based on the business demands. Look for future developments and proactively lean in to provide the right content.
• Ensure regions and areas are executing effective succession planning and have a ready talent bench for critical roles to be filled within a timely fashion.
• Partner with Regional Managers to ensure effective onboarding for new Store Managers as well as ongoing training for high potential leaders.
• Consistently evaluate the effectiveness of people initiatives and influence Home Office partners as well as regional partners on solutions and benefits.
• Influence and contribute to the design and delivery of talent development projects to have the best run stores.
• Provide guidance and oversight as needed during the review process and ongoing coaching to ensure a healthy culture of feedback, growth and development.
• Provide a sounding board for regional partners to discuss and navigate challenging performance issues providing sound HR advice.
• Support and counsel Regional Managers and their teams to ensure delivery of coaching, counseling, and performance management in a timely and constructive fashion.
• Counsel and confirm with regional managers that all employee separations follow applicable employment laws and company guidelines and are conducted in such a way as to protect the employee’s dignity and respect.• Has solid knowledge of stores and supports company goals
• Proven leader with sound understanding of people processes
• Builds strong working relationships and can communicate effectively across all levels of the organization
• Strong judge of talent with an eye for future growth and diversity
• Reads situations quickly and effectively and can mediate tough agreements ensuring equitable outcomes
• Influences decisions by crafting appropriate and positive solutions as an HR partner
• Can deliver honest and constructive feedback in a timely manner
• Knowledgeable in employment law and has professional HR certification or relevant years of experience across multi-unit format

Expected Behaviors

• Genuine passion for and commitment to deliver better culture through our leadership and people.
• Customer service focused and responsive to the customer base.
• Strong judge of talent and can guide others on recognizing individual needs and strengths for best roles.
• Can coach and influence others to achieve potential.
• Comfortable with ambiguity and makes excellent people decisions.
• Anticipates issues and is a collaborative partner and problem solver.
• Reads situation quickly and can get to the heart of an issue for amicable resolution.
• Flexible and adaptable, remains balanced and unbiased.
• Can use analysis to identify opportunities for best people strategies and recommend solutions.
• Establish credibility through exemplary HR knowledge.Human Resources