JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL es una empresa comprometida con la igualdad de oportunidades entre hombres y mujeres / JLL as a company is committed to equal opportunities for men and women.

Description

Overall Role and Responsibilities:

Working with Regional Functional Leads/Subject Matter Experts (SME) support and deliver programs, policies and processes across the regionEnsure consistent reporting and coordination regionally and to the global teamSupport the EMEA Account Executive to drive and achieve goals and objectives including P&L, risk, compliance, EHS, engineering, energy targets, space planning and the account SLAs & KPIs for the accountCoordination with global functional leads to ensure the delivery of account objectivesWork directly with country/cluster leads and be a contact point for any account related issues and provide support in issue resolution.Be the delegate for the EMEA Account Executive.

Business Strategy

Work with the EMEA Account Executive in defining the regional account strategyWork with global and region in defining the goals and objectives for the Regional Functional LeadsRepresent IFM - HP in internal and external networking forums and client functions

Financial Management / Cost Control / Profitability

Working with EMEA Account Executive drive the Operational review process and facilitate the provision of accurate financial and commercial management information as required on a monthly basis.In conjunction with Finance Lead, support the preparation of accurate budgets and forecastsManage and control the account P&L with the Finance Lead to achieve the business financial objectives.

Client/Stakeholder Management

Develop strong relationships with key personnel in the HP organizationDevelop strong IFM and industry relationshipsEnsure close contact is established with client organizations to remain abreast of current strategy, thinking, policies and procedures

Resource Management

Work with Human Resources team on recruitment and selection strategiesWork with EMEA Account Executive and regional SMEs in defining and driving the performance management of staffWork with Human Resources team to develop region specific training and skills development programs and ensure the regional training targets are metEnsure succession plans are in place for key personnel in the regional team and coordinate same for all client service delivery staff through the management team

Senior Management Team Responsibilities

Active participation or representation in all in-Country IFM management meetingsTo identify issues and assess problems using a logical and rational approach and develop options and strategies to resolveOrganize regular operational meeting to ensure the SMEs and hub/country leads are alignedOrganize regular forums for networking and engagement for senior regional managementDemonstrated experience in a senior account leadership role responsible for complex account structure running teams across multiple countries and/or multiple teams (ideally large country or small cross-country account experience, looking for next level of responsibility with a large, complex account)Strong general management experience - minimum of 15 years in the business and operations, preferably experience in Property and/or Facilities ManagementSix Sigma & process re-engineering experience preferredProven track record in generating growth through business developmentQualifications in Engineering or relevant field preferredTechnical CompetenceUnderstands all technical processes and impact on delivery servicesRunning of schedules, budgets, contracts, invoices, processesQuest for ExcellenceAccount delivery optimization and continuous improvementPerformance management of the delivery teamProblem Solving & Strategic ThinkingAbility to connect technical matters with monetary and businessCapacity to deal with ambiguity and solve complex problems effectively; knows when to escalateAnalytical, proven ability to solve problems using an objective approachProven ability to employ holistic approaches and looks at long term solutionsProject Management & Organizational SkillsExcellent planning & organizational skills to prioritize work and meet tight deadlines

Location:

On-site –Barcelona, ESP

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.