Old Lyme, CT, 06371, USA
26 days ago
Regional Large Vessel Support Specialist (Remote)
**_Are you ready for what’s next?_** _Come explore opportunities within Brunswick, a global marine leader (https://youtube.com/watch?v=ksuQ6B2j\_mA) committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation._ **Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality:** Position Overview: As part of our talented team, you will provide all dealer, broker, and retail customers with technical/service support, assistance in the areas of service management, customer relations/satisfaction, warranty adjustment, product performance, and installation for all Mercury and Brunswick products and specializing in large vessel systems, electronic integration and high horsepower applications. This role reports to a Regional Service Manager. Supporting the following territories: MA, RI, CT, NY, NJ, PA, DE, MD **Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.** Required Qualifications: + Thorough knowledge of Mercury products + Thorough knowledge of large vessel systems, with focus on electrical systems + Thorough knowledge of marine industry service management + Effectively plan, develop, execute strategies for product issue resolution, installation and integration + Excellent organization and planning skills + Willingness to travel (75% - 90%) Occasional multi-week travel events may be required + Ability to work independently, make accurate decisions and analyze risk + Excellent interpersonal skills, meticulous data gathering capabilities, and customer service skills + Computer and technology skills, capitalizing on effective communication through digital media and reporting Working Conditions: + Remote home office + Travel up to 90% + Supporting the following territories: MA, RI, CT, NY, NJ, PA, DE, MD **Why Brunswick:** Whatever tomorrow brings, we’ll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more (https://www.brunswick.com/careers/culture-benefits/benefits) . In addition, we’re proud of being recognized for making a splash with numerous awards (https://www.brunswick.com/careers) ! **About Mercury Marine:** Mercury Marine is a world leading manufacturer of marine propulsion systems. A $2.6 billion division of Brunswick Corporation (NYSE: BC), Mercury designs, manufactures and distributes engines, services and parts for recreational, commercial and government marine applications, empowering boaters with products that are easy to use, extremely reliable and backed by the most dedicated customer support in the world with 10,000 service points globally. Mercury’s industry-leading brand portfolio includes Mercury outboard engines; Mercury MerCruiser sterndrive and inboard packages; Mercury global parts and accessories including propellers, and SmartCraft electronics; Power Products Integrated Solutions; MotorGuide trolling motors; Attwood, Garelick and Whale marine parts; Land ’N’ Sea, BLA, Payne’s Marine, Kellogg Marine & Lankhorst Taselaar marine parts distribution; and Mercury and Quicksilver parts and oils. More information is available at mercurymarine.com. _Next is Now!_ _We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying._ Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support. For more information about EEO laws, - click here (https://www.eeoc.gov/employees-job-applicants) Brunswick and Workday (https://www.workday.com/en-us/service-privacy.html?&\_rda=/company/service\_privacy.php) Privacy Policies Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942. All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers . If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com . \#Brunswick Corporation - Mercury Marine
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