Silver Spring, MD, 20915, USA
7 days ago
Regional Manager, Employee Relations
**Employment Type:** Full time **Shift:** Day Shift **Description:** Holy Cross Health is seeking an experienced Regional Manager of Colleague and Labor Relations to join our team! **Position Title: Regional Manager, Employee Relations** **Position Type: Full Time, Hybrid** **Exempt position** **Position Overview:** Supports the development, implementation and standardization of system-wide colleague and labor relations strategy, policies, processes and programs throughout Holy Cross Hospital Silver Spring and Germantown hospitals. Ministries (RHM). In partnership with Colleague and Labor Relations Center of Expertise (COE) leadership, Human Resources Business Partners (HRBPs), and ministry leadership, implements and manages the day-to-day activities supporting colleague and labor relations strategic plans, policies, and procedures to achieve Trinity Health's Strategic Aims to realize a person-centered, mission-focused colleague culture. Locally drives and implements the colleague relations strategy through systemic policy alignment and program management to support key stakeholders to proactively cultivate positive colleague relations throughout organization, in addition to performing and fulfilling essential colleague relations activities and accountabilities. Works Trinity Employee Relations leadership and HRBPs, to provide local direction, operational management and integration of long term and short-term colleague relations initiatives. **Essential Responsibilities:** + Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. + Oversees daily functions of the Colleague Relations Partners within the region. Provides support to the direct reports through mentoring, coaching, and ongoing feedback regarding professional development and performance quality. + Provides support in the planning, defining and application of ministry-based colleague and labor relations programs and initiatives, including strategy, policy, and program development in conjunction Colleague Relations leadership. + Provides leadership, direction, development, and oversight of the work, priorities, and competencies of the HR ministry service area-based colleague and labor relations field operations teams. + Provides local dissemination of colleague relation trends and data to monitor and measure the impact of ongoing programs and initiatives; uses data to gauge the potential of unionization and/or organizational wide employee relations issues that may lead to complaints, litigation, and investigations. + Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. **What you will need:** + Must possess knowledge of state and federal laws, regulations and requirements related to HR, colleague and labor relations, collective bargaining, colleague dispute resolution, conducting investigations, and fostering a positive colleague and labor relations environment as normally acquired through completion of a Bachelor's degree in Human Resources Management, Business Administration, Labor and Industrial Relations or a related field with five (5) years of progressive colleague and labor relations experience, including collective bargaining and program development; or an equivalent combination of education and experience. Previous people management or team leadership experience is required. + Master's degree and prior health-care experience preferred. + 3-5 years of demonstrated experience leading and guiding direct reports highly preferred + Demonstrated experience in successful development and implementation of the colleague and labor relations strategies, policies, procedures, and programs that ensure operational alignment and standardization across the organization. + Experience in resolving and defending grievances, arbitrations, unfair labor practice charges, and organizational compliance. + Possesses technical knowledge with demonstrated success in assessing organizational/business effectiveness, colleague relations, communication and change management, performance and experience working to achieve results through labor management partnership. + Demonstrated leadership skills in providing support and guidance on daily business decisions for direct reports and clients, while collaborating with leadership as a credible, results-driven and valued partner. + Exceptional interpersonal, consultative and relationship building skills in order to effectively represent colleague and labor relations, often in highly sensitive situations, and to discuss and resolve related complex issues. Ability to effectively influence results, and garner support. Extremely high level of diplomacy and tact are required. Ability to read the subtle nuances of situation and react/plan accordingly. + Experience in a health system/healthcare environment is highly preferred. + Demonstrated ability to transfer knowledge of colleague relations practices to HRBPs, COE peers, and business leaders. + Business and analytical skills to implement colleague and labor relations strategies, policies, procedures, and programs and prepare special reports and analyses. + Advanced level of written and verbal communication skills and presentation skills for varied interactions to provide optimal customer service to clients, colleagues, and labor partners. + Ability to support a change management and process improvement work environment. + Ability to negotiate, influence, motivate, and interact with a diverse range of internal and external constituents. + Makes effort to continuously learn and seek personal and professional growth opportunities to build credibility with customers, peers, and team members. + Must be discrete and maintain the highest degree of confidentiality with extremely sensitive information and data. + Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. **Position Highlights:** + **Competitive salary** + **Benefits –** Medical, Dental & Vision, PTO, Free Parking, Metro Access, Tuition Reimbursement and many more! + **Quality of Life:** Flexible work schedules + **Advancement:** Career growth opportunities + **Location:** Holy Cross Health has two hospitals and four healthcare centers all a short driving distance from Washington DC and Baltimore, MD **Pay range: $47.46-$71.18** Pay is based on experience, skills and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Holy Cross Health is an Equal Employment Opportunity (EEO) employer. Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status **About us:** Holy Cross Health is a Catholic, not-for-profit health system that serves more than 240,000 individuals each year from Maryland's two largest counties — Montgomery and Prince George's counties. Holy Cross Health earns numerous national awards, clinical designations and accreditations across a wide range of specialties for providing innovative, high-quality health care services. **Our Commitment to Diversity and Inclusion** Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
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