Entity:

Customers & Products

Job Family Group:

Retail Group

Job Description:

Job Purpose

The Regional Manager (RM) leads all aspects of the operations of their store leadership teams across up to 13 stores. Through the demeanor of a Developer, the RM is responsible for achieving budgeted numbers, growing sales and profits, building a high-performing team of owners, leading process improvement, and encouraging our culture. The RM is responsible for the overall management of the daily operations of each store within the manager's territory as well as ensuring the success of the organization's goals and objectives within each store.

Key Accountabilities

Crucial Job Functions (Responsible to) 

Build a Strong, Safety Culture to Consistently Deliver Our Believe in Zero StrategyLead teams focused on owning personal safety every day to go home the same way they came to workEnsure all stores maintain Food Manager and employee Food Certifications, per state regulationEnsure all stores are completing food safety standards, including local health department and food auditing standardsMonitor and coach to maintain all regulatory compliance responsibilities related to restricted sales, OSHA, weights and measures and fuel compliance testing and record retentionAchieve Budgets and Grow Sales and ProfitAchieve store operating budgets and goals in the operating planSupervise each store’s performance to sales, productivity, and profitabilityLead vital adjustments using tools and resources to achieve targeted plans and goals  Ensure all store leaders maintain In-Stock to standards to meet guests’ needs, plan for and capitalize on regional sales opportunities, and maintain products to appropriate inventory turn and waste write off levelsIn support of the store leadership teams, develop and nurture internal and external relationships to grow the business and stay current with market sales, trends, competition, and consumer data for the regionEnsure all stores are completing food safety standards, including local health department and food auditing standards, to drive the guest experience in our food and beverage offerPartner with Division Food Service Manager to validate store leadership and team member food and beverage competenciesBuild a High Performing TeamPartner with General Managers, Talent Acquisition Advisors, and P&C to recruit, select, and hire dedicated individuals aligned with our Core Values and the ability to grow with the companyProvide consistent, direct, timely, constructive, and objective feedbackInstill a sense of ownership and responsibility by involving team members in decision-making processesHold employees accountable for results and enforce to company policies and proceduresEnsure employees are in place to provide fast/friendly service to grow transactions and enhance the guest experienceCoach, mentor, and train employees to perform to standards and follow processesProvide employees with enough autonomy to perform their jobs optimallyRecognize potential in employees for promotion and assist them in creating an appropriate time bound development planLead change and establish teams’ skills and capabilities to stay current and relevant with our evolving business modelLead Process ImprovementBecome knowledgeable in company systems and processesApply processes, systems, and tools to ensure consistent execution of business strategy and targeted resultsPartner with store leadership to ensure consistent store performance and brand standardsProvide training, coaching, problem solving, and recognition to ensure that all team members understand and can perform to company standards within our prescribed systems and processesProvide feedback to Store Support Center leadership on systems and processes to improve execution and consistency of performance in the stores, region, division, and across the companyFoster Our Culture and RecognitionModel, inspire, and coach employees to live company core values every dayConsistently provide recognition and rewards using all available tools and resources to thank team members who live company core values and strive to achieve business goals and professional/personal growthCare for our employees by always showing respect for the individual and by seeking help for those in need through programs offeredAdditional Role Requirements Consistently demonstrate safe practices, standardizing safety guardrails for all field initiativesMaintain a valid driver’s licenseReliable transportation to travel between store locations within your assigned regionTime Allocation: 80% of the work week should be spent with teams in the store. The remaining 20% of time will be dedicated to planning, meetings, reporting and any other administrative requirementsAbility to travel overnight 2-3 days per week when needed

Summary Decision Rights

Job Holder Requirements

(Minimum education, experience & capabilities)

Education

Bachelor's degree in business, communications, or equivalent work experience, preferred

Experience

Minimum 3 years retail operations experienceMinimum 1 year experience in a multi-unit leadership roleConfirmed results in driving sales and profitability

Skills & Competencies

The ability to create a team-oriented environment that inspires and motivates each member toward the organization's goalsThe ability to communicate and articulate, both written and orally, the organization's objectives to groups and individuals alikeThe ability to prepare and deliver quality presentationsThe ability to coach for success through consistent open and transparent communicationThe ability to work on several tasks simultaneously in varying degrees of complexity and completionKnowledge of retail accounting and income statementsThe ability to understand and operate in a complex, fast-paced, 24-hour retail environmentThe ability to understand, empathize, and connect with all levels and all types of team members and guestsExcellent digital literacy in Microsoft office suite products, including excel

Travel Requirement

Up to 75% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is fully remote

Skills:

Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continued Learning, Continuous improvement, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence {+ 10 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.