Regional Manager FT Job Details Job Location Marshfield (Regional office) - Marshfield, WI Description The Regional Manager manages/supervises staff and the day-to-day operations of numerous group home(s) in a designated area. They carry out responsibilities in the following functional areas: Community involvement, group home operations, consumer rights and care, state/county regulatory compliance, staff training, delegation, supervision, consumer life enrichment, and daily living activities. ESSENTIAL DUTIES AND RESPONSIBILITIES + Supervises, manages, delegates and performs duties relating to support, care, welfare, and training of persons with developmental disabilities and/or acute, chronic or long-term conditions. Manages the maintenance, licensing, and regulatory and procedural aspects of the home and maintains a sanitary and clean work area to ensure a safe, healthy, and welcoming environment. + Coordinates, oversees, and manages numerous group homes in the designated area/region. + Leads group home meetings and communicates changes with the home, consumers, staff, and organization to ensure everyone is informed and updated. + Leads efforts in hiring, retention, discipline, and termination processes to ensure qualified employees and adequate staffing. + Evaluate, supervise, train, and mentor the Program Leads and necessary Residential employees to ensure employee success and organizational expectations are met. + Takes responsibility to assess, develop, implement, revise, and monitor Individual Service Plans (ISP) and Support Services to ensure the proper care and treatment of consumers. + Follows the Physician’s Plan of Care and schedules, directs, and completes all medical, dental, psychiatric, and other various appointments to ensure the health and wellbeing of the consumers. + Supervises, delegates, and ensures all activities of daily living and personal cares as indicated in support plans, and as desired by the consumers, are carried out in a respectful manner. + Advocates, enforces, and monitors the protection of consumer rights to ensure the proper treatment of consumers. + Supervises, teaches and guides consumers in achieving hopes, dreams, goals and objectives through self-direction, decision-making, and goal setting. + Adheres to and manages the group home financial budget, staff overtime, consumer finances, and all aspects of household operations to ensure good financial management. + Prepares and serves meals by following general nutritional guidelines, menus, individual dietary restrictions, needs and preferences to ensure consumer health. + Follows safety and regulatory procedures in all areas of food preparation, serving of meals, clean up and other related activities. + Creates continuity, quality, and safety of services delivered in compliance with Federal and State laws, regulations and company policies. + Assists, monitors, and documents medication administration to ensure consumer health and compliance with Department of Human Services, Care Management Organizations, and Clarity Care policies and procedures. + Works and responds to staff shortages, behavioral incidents, and emergency situations when necessary to ensure the proper functioning of the home and the health and safety of all parties involved. + Ensures continuous information exchange between staff, case managers, guardians, family members, funding agencies, and service providers. + Leads by example, communicates expectations, provides trainings, support, and continuously evaluates, directs, and coaches staff performance and development through meaningful feedback to meet the needs of the employee, consumers, co-workers, and organization. + Assists, escorts, and provides physical and other types of assistance needed by consumers during social and recreational activities. + Provides opportunities sensitive to the needs, preferences, and choices of the consumers while promoting community recreational participation. + Maintains, processes, updates, and communicates without delay all open hours/positions to Supervisor, Human Resources, and Residential Schedulers, to fulfill consumer, company, and staffing needs. + Completes and submits all paperwork timely to include, but not limited to: performance appraisals, termination paperwork, timecards, in-house training packets, units of service, charge card expenditure logs, and company vehicle mileage logs. + Schedule employees to fill staffing vacancies, meet consumer/client needs and to maintain staffing requirements, i.e., with call-ins, picked-up shifts, and arrangement of hours. + Communicate open hours to employees, management staff, and other scheduling staff in efforts to ensure adequate staffing. + Perform on-call responsibilities for evenings, weekends, and holidays on an established alternating schedule or needed basis including providing coverage on other homes as assigned.