Phoenix, AZ, 85067, USA
10 days ago
Regional Manager - West Region United States
**DESCRIPTION** The Regional Manager (RM) will oversee and manage all aspects related to Field Personnel and the Operational components behind it. This includes, but is not limited to interviewing, onboarding, and training field personnel; auditing work and performance; performance managing and developing field personnel; creating and maintaining personnel records, including sales performance and in-store behavioral assessments; administering any necessary counseling/corrective action; and monitoring reporting and training compliance. This position will work closely with the Account Team, Internal Operations, and Onboarding teams, as well as aligning with internal stakeholders such as HR and Payroll. The RM will also audit work processes and performance metrics to ensure quality and efficiency. They will work directly with program leaders to performance manage associates, as well as ensure completion of all reporting and compliance with company and client-established expectations. **RESPONSIBILITIES** + Serve as the main point of contact for field representatives within the assigned region + Drives strategic execution of field strategy via performance management of direct reports to ensure alignment with objectives + Responsible for interviewing, hiring, onboarding, and managing the performance of field associates, including training, development, and performance evaluations to foster growth and accountability + Aggregates and delivers written and verbal actionable field insights while conducting periodic audits to validate data accuracy + Maintain reporting inclusive of the following: scheduling, field specialist performance, coaching and follow-up + Collaborates with internal stakeholders to deliver and influence client-related needs, requests, and/or recommendations + Responsible for budget management of market funds, conducting performance reviews, HR policies, training, hiring process, payroll, and other management responsibilities as required + Inspire and motivate a team of experienced sales professionals to achieve assigned business targets which will include prioritization of store visits during optimal store-traffic periods to maximize impact and meet objectives. + Maintain highly visible presence both in person and virtually in designated region within assigned territory by conducting regular field visits within region to ensure excellence and value-add from the field reps store engagements + Maintain a strong level of expectation and ability to lead/coach through various content and mediums when being face to face is not possible + Manages field processes, ensuring adherence to best practices through consistent auditing and feedback mechanisms **QUALIFICATIONS** + Minimum of 3 to 5 years of relevant experience in leading, managing, guiding, and developing direct reports + 3 to 5 years of prior experience in retail, merchandising, sales, training, and/or field marketing + Exceptional relationship-building skills with a proven track record of success in fostering relationships with direct reports and internal/external stakeholders + Outstanding organizational skills, keen attention to detail, and the ability to prioritize tasks effectively + Proactive in identifying client-based internal or external needs and presenting viable solutions + Strong verbal and written communication skills, coupled with impeccable follow-up, organizational, and problem-solving abilities + Motivation to find answers and pivot, as needed + Demonstrated ability to adapt and thrive in a fast-paced environment while maintaining the highest level of professionalism and integrity + Proven experience in managing and tracking performance against assigned directives and KPIs + Strong judgment and problem-resolution skills, with the ability to balance multiple (and often conflicting) demands + Willingness to travel up to 50% **Along with competitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:** + Medical, Dental, Vision, Prescription Drug and Telehealth + Tax Savings through Flexible Spending Accounts (Healthcare and Dependent Care) and Health Savings Account + Company Paid Basic & Voluntary Life Insurance + 401(k) Plan with Company Match + Legal Insurance + Company Paid Employee Assistance Program (EAP) + Employee Discount Program + Tuition Reimbursement _(Degree and Professional Certification Programs)_ + Bonus Opportunities + Technology Reimbursement + Access to Use Approved AI Tools + Excellent Recognition Programs + Committed to Development with Dedicating a Day for this Purpose Quarterly and Providing Programs for Leadership Development and Management Essentials + Actively Promotes from Within + Represent a Company Dedicated to a Sustainable Future **ABOUT US** Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers. Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future. Acosta and its subsidiaries is an Equal Opportunity Employer We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business. _By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions._ **Acosta et Mosaic** sont les **forces motrices** en matière de **ventes et de marketing** derrière les marques les plus reconnues et éprouvées auprès des principaux détaillants aux États-Unis et au Canada. Nous proposons des services flexibles qui maximisent l’efficacité. Acosta possède le talent et la technologie nécessaires pour élaborer des stratégies axées sur les données, la portée et les relations, afin de mettre en œuvre ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur les indicateurs pour les clients et les détaillants. **Acosta et ses filiales** , de bonne foi, estiment que cette fourchette de rémunération affichée est la fourchette précise pour ce poste au moment de cette publication. Acosta pourrait finalement payer plus ou moins que la fourchette affichée en fonction des qualifications des candidats et des lieux. Cette fourchette peut être modifiée à l’avenir. **Acosta et ses filiales** sont des employeurs offrant **l’égalité des chances** . Nous nous engageons à fournir des **aménagements pour les personnes handicapées** . Si vous avez besoin d’un aménagement, nous travaillerons avec vous pour répondre à vos besoins, dans la mesure requise par la loi. Les déclarations ci-dessus ont pour but de décrire la nature générale et le niveau de travail effectué par les personnes affectées à cette classification. Elles ne doivent pas être interprétées comme une liste exhaustive de toutes les responsabilités, tâches et compétences requises du personnel ainsi classé. Mosaic se réserve le droit de modifier tout ou partie des descriptions de poste à sa discrétion afin de répondre aux besoins de l’entreprise, voire de les dépasser. En soumettant votre candidature, vous acceptez et acceptez la **Déclaration de confidentialité d’Acosta et les Conditions d’utilisation** . Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Marketing **Position Type:** Full time **Business Unit:** Marketing **Salary Range:** $75,000.00 - $85,000.00 **Company:** Mosaic Sales Solutions US Operating Co, LLC **Req ID:** 3503
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