The Regional Operations Director is responsible for leading safe trucking operations while delivering high service and overall cost performance at 5-7 terminal locations across the country. The Director will interact with all levels of company personnel to collaboratively develop opportunities to reduce dray cost and improve service performance. This position will directly lead a team of Terminal Managers and their teams of front line managers and Company Drivers and/or Owner Operators in a fast-paced environment. 

 

Essential Job Functions:

Accountable for the overall performance of 5-7 terminals Primary areas of accountability include:  productivity, service, safety, CSA performance, loaded mile ratio, driver retention, working driver percentage, cost per dray management, and asset management Responsible for the creation and implementation of strategic and annual business plans for assigned terminals Conduct monthly results reviews with direct reports to facilitate leader growth and key factor achievement Develop and deliver strategies to provide superior service to customers  Implement, analyze and monitor processes to ensure goals are met Ensure that a safe working environment is provided for all employees and owner operators Maintain compliance with all Company policies and procedures, codes of conduct, and federal and state department of transportation rules and regulations Create an atmosphere of trust and teamwork that values the contributions of all employees and owner operators in support of a high performance culture Lead continuous improvement efforts and special project teams Lead and develop internal staff through the use of individual development plans, goal setting and monthly results reviews Provide on the spot coaching when needed Build a sustainable culture that delivers best-in-class safety results Conduct annual and semiannual performance appraisals with office staff Develop leadership talent to support organizational growth objectives Duties, responsibilities and activities may be assigned or changed from time to time

Minimum Qualifications:

Bachelor’s Degree from an accredited college or university is preferred 7 – 10 years of leadership experience with proven track record of delivering results Experience in transportation (truckload or intermodal) operations is preferred Proficiency with Microsoft Office is required Experience with transportation management systems is preferred  Must have excellent communication skills, both verbal and written, with the ability to effectively interact with all levels of the organization and develop productive business relationships Strong organizational, analytical and problem solving skills Proven ability for cross functional leadership and project management, with fiscal accountability  Strategic planning and tactical implementation skills Effective team building and leadership of remote locations Ability to manage multiple priorities as well as flexibility to adapt to change with new systems and methods while working in a team environment