Management Responsibilities:
Ensure appropriate staffing to meet department needs through retention of existing employees and hiring top internal and external talentConstantly evaluate employee's performance, instituting performance plans and actions as neededConduct bi-annual performance reviews and annual compensation planningUse business acumen and interpersonal skills to deescalate and address customer concernsProvide continuous coaching to further develop processing teams mortgage knowledge, technical skills and professional behaviorsUnderstand each employees’ strengths, opportunities and development aspirations to leverage top production, inspire quality and support career growthPlan team and cross functional events to promote engagement and foster healthy working relationships across team and companyScope:Decision Impact: Area/Division/Dept./IndividualDepartment Responsibility: Processing/OperationsBudgetary Responsibility: YesDirect Reports: 12-14Indirect Reports: NoPhysical Requirements: N/AWhat you’ll bring, and what we are looking for:A desire to lead in a fast paced, builder driven, customer focused environmentLeadership/management experience within mortgage fulfillment or similar financial field with proven results (Minimum 5 years)Strong understanding of the mortgage industry, guidelines, and practicesCommitment to quality control and compliance with regulatory and investor guidelinesHigh level of curiosity and ability to problem solve and make decisionsAbility to communicate in clear concise manner both verbally and in writingBig picture thinking that benefits the department and company vs individual teamAbility to generate and execute ideas to find more efficient or productive ways of doing thingsPositive energy that adds to the work environmentHigh School diploma or equivalent. Bachelor’s degree preferredWhat you’ll love about Pulte:Supportive leadership that promotes growth and developmentResources and direction to ensure you are successfulFlexible hybrid work schedule that supports a work/life balanceWe are an equal opportunity employer committed to embracing diversity and inclusion in our hiring and lending practicesGenerous employee benefits and vacation policyStability and reliability of supporting our parent company, PulteGroup, the nation’s 3rd largest homebuilderBudgeted Salary Range: $100,000 to $110,000 annually depending upon experience.This position is also eligible for an annual bonus based on the successful completion of defined performance objectives.
Benefits
In addition to up to 9 paid company holidays per year, employees are eligible for up to 6 days of sick pay. Moreover, eligible employees with less than 10 years of service can accrue up to 17 PTO days per year (and up to 22 PTO days per year upon 10 or more years of service). Employees are eligible to participate in the Company’s 401(k) Plan. Employees (and their eligible dependents) are eligible for medical, dental, and vision insurance coverage. Employees are covered by company-paid disability, basic life insurance and parental leave. Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity, are also available. In addition,
the Company offers an Employee Assistance Program and tuition reimbursement (as applicable). Employees may also be eligible for state required benefits such as paid family and medical leave insurance and/or paid sick time as applicable.
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PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.This Organization Participates in e-VerifyCalifornia Privacy Policy