Builds, plans, and manages long-term sustainable business relationships to maintain and increase sales of JCI’s products and services to Ministries of Health, major health system accounts and key JCI customers. Cultivates and builds customer relationships at the executive level, providing customer coordination, and leveraging Principal consultants and other subject matter experts within JCI to assist in closing sales opportunities. With assistance from internal JCI staff creates proposals and negotiates contracts based on customers’ specific needs.
Responsibilities Builds/establishes/maintains relationships with key JCI clients, Ministries of Health, and Health Systems and understands these clients’ needs.Creates sales opportunities by meeting with customers and potential customers, presenting at local and regional meetings and trace shows, coordinating client meetings with JCI executive staff and JCI subject matter experts to further the sales and account management process.Fosters ongoing relationship with current and potential clients by conducting ongoing communication and timely client contact.Generates business leads, follows up on sales opportunities and converts opportunities to signed contracts for high reliability engagements.Documents and tracks customer needs and sales opportunities in Salesforce. Manages, maintains and reports pipeline of future business.Follow up with clients post survey/engagement to assess client satisfaction.Meets or exceeds annual sales expectations and KPEs as defined.Coordinates the development of solutions/bundles/proposals for clients.Works with the JCI product lines and JCI Marketing to create/shape/redefine JCI sales/marketing strategy and then implement these strategies.Works with the JCI management team to establish sound regional and/or country specific business strategies for continuous sales growth.Continuously monitors regional competition activities and trends in local policy changes.As requested, participate in product development/enhancement initiatives Qualifications Bachelor’s degree required. Master’s degree or equivalent experience preferred.Prior work history in the health care industry with customer facing role preferred, (i.e.: hospital, pharmaceutical, vendor to health care providers.)Prior work history or familiarity with local or international health care accreditation, accreditation standards, patient safety and quality of care role is preferred.A minimum of 7 to 10 years of successful sales, marketing, and account management experience.Ability to prepare and present at local and regional meetings with full understanding of the subject matter and the appropriate level of salesmanship and presentation skills.Excellent verbal and written communications skills.Ability to forecast sales and meet targets.Proven history as a positive relationship-management with customers.Strong interpersonal skills and willingness to work as valued team member.Ability to speak, read and write English; knowledge of other local language(s) is preferred.Ability to travel up to 50 – 75% throughout the region required. Occasional travel to the U.S. will also be required.Note: Employees are required to be fully vaccinated against COVID -19 as a condition for employment
This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.
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