Your Mission

Support to develop and train for regional solutions for post sales activities for direct and indirect markets. Monitor and identify opportunities market/competitor/internal trends of service in regional level. Work with team to identify and implement improvements areas for post sales activities such as Installation, Periodical Maintenance, Troubleshooting Analyse service infrastructure and support to implement harmonization of the existing service products, considering country-specific requirements. Foster and maintain robust relationships with business partners to consistently address service gaps and maintain customer satisfaction for post sales activities in accordance to business requirements Collaborate closely with internal stakeholders, including service and marketing teams, to drive ongoing service launch process enhancements solutions. Work closely with the leads of the product marketing group and digital marketing & commercial excellence group to define the overall marketing strategy and marketing plan for the region for new and existing products.

 

 

Your Talents Minimum with degree in Engineer/ Marketing/Business or relevant studies and working experience 2-3 years of sales / technical service / business service solutions. Strong communication skills to be able to work with various stakeholders across multiple business functions Project management skills needed to manage interdisciplinary ad-hoc and team projects Proven track record to conceptualize, communicate and execute strategies with a keen focus on commercial viability Quantitative and qualitative data crunching & data analysis Customer centric mindset: passionate about solving Customers problems and qualify their needs, high level of integration mindset. Prior experience working in regional role in medical industry is a plus Your Benefits Leave Benefits (Vacation Leave, Sick Leave, Parental Leave, etc.) Birthday Benefits Transport Allowance (if applicable to role) Accessibility to Public Transport Flexible Work Arrangements Group Health Insurances Flexi-Benefit Reimbursement Wellness Programs and Activities Professional Development Opportunities Global Exposure & Business Travel Opportunities (if applicable to role) All other statutory benefits