Area Partnership Consultant

MarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the world’s most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta, GA.


Summary 

The Area Partnership Consultant is responsible for partnering with our client to implement and maintain an effective technician recruiting program at our target dealers. 


Essential Job Functions: Build strong relationships and collaborate with regional teams and targeted dealerships to drive resultsSubject matter expert on the client Technical Career Entry Programs (ASSET, FACT & MLR, etc.)Partner with regional teams and target dealerships to assess their technician needs by utilizing service expectancy data and additional tools provided by SEO, illustrating their specific needs along with the correlating return on investmentCreate, implement, monitor, and complete individual technician career plans (existing and new)Educate dealerships on best practices for developing a continuous technician pipeline, reducing turnover, resulting in increased customer retention, shop productivity, and service expectancyGain Dealer Executive Management commitment to the program and processCentral point of contact for client regions, dealers and schools for Tech placement, training, and developmentCoordinate and participate in student recruiting events and career fairs along with other grassroot eventsRepresent the client in school contracts, agreements, vehicle donations, marketing materials, etc.Attend regional meetings and provide timely business plan updatesDevelop and maintain relationships with current Tech/Vocational schools; if needed; gain commitment from additional targeted Tech/Vocational schools to ensure maximum coverage for client throughout the U.S.Develop and maintain relationships with local middle/high schools and third-party organizations such as TechForce to nurture current and future Technician candidatesPartner with the MarketSource internal teams to create and deliver effective technician candidate sourcing at the Dealership levelCommunicate and train on "best practices" to recruit technicians with dealership hiring managers; website, external resources, career days, etc.Partner with Technician’s assigned dealership to review the Technician’s long-term plan and how the Dealership will utilize Tech during training; set expectationsPartner with dealerships to identify a “dealership mentor” for each Technician traineeMentor and monitor current Technicians in the program along with their progress, related to training and certificationsRecord all pertinent information in CRMProvide timely reports to client’s regional teams and dealership management regarding trainee progress, celebrate successes, address and resolve issues or concernsMeet and exceed program KPIs
Required Knowledge, Skills, and Abilities: Demonstrated ability to engage & develop relationships with Executives and Administrators to deliver resultsProven ability to communicate and implement change at various levelsUnderstanding of Automotive Dealership Fixed Operations or Auto Aftermarket Repair Industry Ability to create and deliver effective, impactful presentations to small and large groupsDemonstrated leadership, motivational and influencing skillsAbility to identify and react swiftly to issues that may ariseExcellent written, oral and presentation skillsProficient with Microsoft Office; Word, PowerPoint, and Excel
Job Requirements: Bachelor’s Degree or equivalent work experience in lieu of degree2+ years’ experience in an educational environment with a focus on recruiting and mentoring students or supervisory experience in automotive maintenance or repair 75% travel; 2-3 weeks per month