**Job Description** **Description** **APPLY NOW BY TEXTING "DONUTS" TO 56379 FOR IMMEDIATE CONSIDERATION** **Route 65 Management, LLC - Dunkin'/Baskin Robbins** **Dunkin’ Field Training Manager** **Compensation and Benefits:** + Competitive Salary + Auto Reimbursement + Paid Time Off + Employee Discount + Employee Referral Bonus + Health, Dental Vision Benefits + Supplemental Benefits + 401K / Matching + SNHU Discounted Tuition Program + Opportunities for personal career growth within our team **Job Type: Salary /Full Time** **Job Summary** Field Learning Managers are responsible for implementing training and training systems within a network to uphold brand standards, for providing restaurant teams with training focused on great guest service and for maintaining those training systems to ensure clean, safe and organized restaurant operations. Field learning Managers oversee MITs in the training stores and work with the District Managers to ensure all team training is up to date and complete. This role requires a passion for facilitation and an understanding of best practices for adult education. **Primary Duties and Responsibilities:** + Lead and implement sustainable training systems for the network, ARLs, RMs and team members + Develop and certify training restaurants and training managers to ensure MIT success + Prepare and monitor training plans, verify training proficiencies for DMIT and RMITs, document and communicate weekly progress and/or deficiencies + Weekly 1:1 meeting with Training Store Manager(s) and MIT(s) to review training to date and plan next week’s focus + Work with Director and/or District Manager to develop and implement 4-week transition plan for MITs into new location + Design, implement, guide, coach, and support DMs and RMs as they work to maintain sustainable training systems in each restaurant to ensure the highest levels of safety, service and cleanliness + Full comprehension of all back of house systems, i.e. budgets, ordering, reporting, scheduling, inventory, payroll processing, HR and administrative tasks + Ability to accommodate and explain to a variety of learning styles and verify comprehension + Possess an in-depth knowledge of brand standards, recipes and systems + Expertise and role modeling of food safety and BOH compliancy + Grasp of restaurant menu, including LTOs and promotions, ability to answer both team and guest questions + Monitor and adapt training as needed for the individual learner + Identify areas for improvement and provide actionable recommendations + Work closely with directors, above restaurant leaders, restaurant managers, and teams to develop and implement training and professional development opportunities + Evaluate and identify employees for career development opportunities + Communicate best practices and improvement opportunities throughout the network **Requirements** + Must be 21 years of age or older + Must have a valid driver’s license + Must complete a satisfactory background check + 1-3 years Dunkin’ Restaurant Management Experience + Associate’s degree or equivalent relevant experience + SERV Safe and Food Allergen Awareness Certification (preferred) + Extremely dependable, punctual + Desire to be a team member within a growing organization + A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task + Strong leadership abilities to successfully train, mentor and develop a dynamic and versatile team + Superior communication skills; Knowledge of Microsoft Office Suite + Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success + Excellent interpersonal skills to provide and model the highest level of customer service + Lift objects up to 50lbs; Work in repetative motions and be able to stand for extended periods of time **About** Why DUNKIN'? Sure, it's the coffee and the tasty baked goods. But more than that, it's the people behind the counter, who make Dunkin' Donuts what it really is, creating a culture and place that isn't the typical fast-food joint. It is the fast-paced, fun- paced world of Dunkin' Donuts. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. _**You are applying for work with a franchisee of Dunkin’ Donuts not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees._ © 2020. Catalano Management, LLC/Route 65 Management, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.