Summary This position is located in the Fleet & Family Readiness (FFR) Program, within the Commander, Naval District Washington. The purpose of this position is to design and produce various forms of marketing material to promote FFR facilities, programs and events. Responsibilities Monitors and maintains workload schedule and assures deadlines are being met. Evaluates production time to assure an efficient and cost-effective operation. Fulfills all responsibilities of a graphic artist, including, but not limited to the following: Designs and produces finished graphic material and projects used to promote all aspects of FFR operations, activities, events, and facilities from verbal and written communications. Projects include magazines, brochures, posters, fliers, menus, logos, letterhead, tickets, table, tents, forms, business cards, video production, photo editing, electronic marquee notices, social media visuals, and editing/updating the FFR web page. Photography and videopgraphy may be required at activities and events. Majority of work is computer-generated. Communicates regularly with FFR customers and Marketing staff to ensure draft work receives approval of the requestor, deadlines are met, and organization goals are accomplished. A basic understanding of the FFR mission and the purpose of various FFR activities are necessary, which may require occasional visits to customer location and attendance at events. Communicates regularly with FFR customers and marketing staff to coordinate efforts and maintain progress on projects. Keeps informed of project status, workload condition and departmental concerns. Responds to customer comments and complaints in an effective manner. Complaints not resolved by incumbent will be referred to immediate supervisor. Exercises tact, diplomacy and courtesy when serving and assisting customers. Maintains computer files in accordance with department standards for all completed work, including photographs, to assist with development of designs for recurring activities and to display various options the customer can use to describe his/her preferences. Maintains production and office equipment and supplies as directed. Suggest repairs as well as supply purchases as needed and warranted. Assists with marketing plans for special events, scheduled activities, and campaigns to increase patronage and/or revenue. Works with outside vendors on large projects, and other work not completed in-house. Technical requirements, deadlines and materials must be communicated and sometimes negotiated. Performs tasks for special events as needed, which may include designing and painting signs, framing and coordinating visual material, backdrop creation, collateral support, and a wide assortment of other tasks. Drives to facilities and events using a government vehicle in support of Marketing department efforts and clients' programs. Performs other duties as assigned. Requirements Conditions of Employment Qualifications Ability to use graphics applications on Apple and PC computer platforms. Knowledge of complex design software, including but not limited to Adobe Creative Suite or Creative Cloud programs such as Photoshop, Illustrator, InDesign, Acrobat, et al. Knowledge of ability to use proper grammar, spelling and standard graphics style. Ability to conceptualize and recommend advertising methods from written and verbal instructions. Ability to work in high volume graphics operations to establish priorities and meet deadlines. Ability to effectively work as a team member with flexibility to work in different positions within the department. Ability to communicate effectively with others. Ability to follow written and verbal instructions. Occasional travel of less than 10% may be required. On occasion, will be required to work at outside events. On occasion, will be required to work nights and/or weekends as needed to support mission goals. Must have or be able to obtain and maintain a valid driver's license. Education Bachelor's degree from an accredited university in commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, visual communication, or other fields related to the position OR equivalent combination of directly related education, training and three years recent experience that demonstrates skill in computer graphic applications. Additional Information Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. his announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. Spouses of active-duty military members of the Armed Forces may receive preference in hiring under this announcement if they are among the best qualified referred and are within reach of selection. Spouse Preference does not apply to NF 04 and NF 05 positions. Please clearly identify in your application that you are asking for spouse preference and complete the Request for Military Spouse Preference form and submit a copy of current PCS orders. Failure to submit current PCS orders with application will prevent spousal preference from being granted. Acceptance or declination of a regular full or part-time non-appropriated or appropriated fund position ends your ability to claim this preference. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. SELECTIVE SERVICE REQUIREMENT: If you are a male born after December 31,1959 and at least 18 years of age, employment law (5 U.S.C. 3328) requires that you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please visit the Selective Service web site at https://www.sss.gov/register/.