At Mercy Medical Center the Emergency Department sees an average of 220 patients a day, 80,000 annually. At Mercy, we have a strong tie to our legacy of providing care to those in need. Our mission is to serve together in the spirit of the gospel as a compassionate and transforming healing presence within our communities. Our work ethic is the cornerstone of all we do at Mercy Hospital. Our professionalism, punctuality, attendance, teamwork, and empathy are at the core of how we represent the Emergency Department care and care for our patients, together, we positively impact the lives of all our patients and their families.
Position Purpose
The Stroke Coordinator assists with providing leadership, program management, operational direction, and strategic initiatives associated with the Stroke Program. Oversees all regulatory activity related to the Department of Public Health certification as a Disease-specific Care program in collaboration with the Quality and Regulatory department and ensures compliance with standards.
What you will do
Ensure protocols are up to date, revising forms as appropriate.
Assist with the ongoing collection and submission of QI data (outcomes, monthly stroke statistics, door-to-needle data)
Ensure compliance with regulatory mandates for clinical services
Identify and analyze data and trends in patient experience, quality outcomes, and practice excellence and guide program changes accordingly
Collaborate with appropriate departments and individuals to develop action plans to address any deficiencies in quality of care
Ensure that all Stroke patient data is entered into the Outcomes Registry in a timely manner
Assist clinical leadership with the Stroke quality improvement process, including leading multidisciplinary teams for process improvement
Minimum Qualifications
Current MA RN Licensure required
Bachelor’s Degree preferred. Master of Science Degree in Nursing preferred.
Certification in appropriate clinical specialty preferred. BLS certification is required; ACLS is preferred.
Prior experience with oversight of a clinical program preferred, providing health education and caring for neurology/stroke patients. Background in neuroscience/stroke care and rehabilitation.
Analytical skills to evaluate patient-specific care needs, gather relevant clinical data, and provide education/teaching to patients, families, and other healthcare professionals.
Position Highlights and Benefits
Full time-40 Hour Week, 4-10 Hour Days, No Weekends or Holidays
Ministry/Facility Information
Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.