Job Description

Job Summary

Under the supervision of the Supervisor, Billing Compliance and Front Desk, serves as a laboratory receptionist and registers patients for laboratory services.  Coordinates the registration, specimen ordering, and handling with departmental staff while performing front desk receptionist responsibilities.

Minimal Acceptable Job Qualifications

Licensure:  None Required

Education: Minimum of a high school diploma or its equivalent. 

Experience: 6-12 months of experience which includes utilization of customer service, computer, and office skills.

Job Knowledge & Skills:  

Demonstrates working knowledge of a computer keyboard, minimum typing skills (35 wpm); requires working knowledge of filing and general office operations.Requires excellent organizational skills to accurately collect, record, and process patient registration, order various laboratory services, and bill, consistent with established policies and procedures.Demonstrates a working knowledge of the English language, both verbal and written.Requires a strong understanding of the role of the laboratory in supporting patient care.Requires strong organizational skills in order to provide receptionist and registration services while meeting customer service needs.Demonstrates well developed interpersonal and communication skills necessary to interact with internal and external customers.

Equal Employer Opportunity