Position Summary The primary responsibility of the Phlebotomist/Registrar to obtain blood specimens by skin puncture or venipuncture using appropriate techniques for clinical laboratory testing and age appropriateness of patient. (Patient population includes neonatal through geriatrics). Performs routine processing of laboratory specimens by verifying patient information, order entry via computer terminals, labeling, and delivery to the appropriate testing area; includes inpatient and outpatient requests. Answers phones and routes messages to appropriate personnel. Is responsible for reporting identified safety issues such as hazardous environments and medical errors, etc. The Phlebotomist will follow all safety instructions and regulation for the proper handling of sharps and biohazard specimens for their safety and that of the patient. Specimens will be delivered to the testing area of the laboratory in a timely manner. The registrar portion of the position includes the accurate collection of data and the registration of the patients before and during the collection process, following established laboratory and finance guidelines as part of their daily responsibilities. Primary Position Responsibilities ? Follows the laboratory’s procedures for specimen collection and handling. ? Properly identifies patient according to hospital and laboratory policy. ? Properly register patients in the Affinity system. ? Maintains proper documentation on all patients. ? Properly orders requested tests in the laboratory computer system. ? Proper scheduling of patients, collecting the correct ID and insurance information, enters the patients in the scheduling system, confirming any insurance information and scanning the required documentation ? Answers phones and assists patients and physicians and other departments with various needs. ? Assists the business office in resolving and billing or test ordering issues. Work Contact Group (Internal/External) Laboratory administration, laboratory technical staff, nursing staff, hospital administration, hospital support staff, patients and their family members. Reporting Relationships Reports to (position): Lab Supervisor Supervises (position(s): Indirect: May assist in supervision of Phlebotomy staff when requested by section supervisor Qualifications Minimum Education: Required: High School Diploma Preferred: Completion of Certified Phlebotomy Training Program. ASPT or ASCP Certified. College programs designed for phlebotomists leading to credentialing Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: 1 or more years as a Phlebotomist in a hospital setting License, Registry or Certification: Required: Phlebotomist without previous experience should be certified Experienced Phlebotomist may be consider without Certification If hired after November 1, 2023, must have a valid driver’s license with a clean driving record and a minimum of three (3) years driving experience. Preferred: Certificate in Phlebotomy and ASPT or ASCP Certified Knowledge, Skills and/or Abilities: Required: Knowledge of basic Microsoft Office Systems, basic laboratory skills, strong customer service skills, and the ability to multitask accurately. Able to work in a high stress environment, as a team player with little supervision. Preferred: LIS, NexGen, EMR, HIS, Medical Terminology, Laboratory Terminology