POSITION TITLE: Patient Access Registration & Insurance Verification for Special Procedures       

MAIN FUNCTION: The Registration & Insurance Verification Specialist contributes to the Griffin Hospital operations by planning, designing, implementing, and maintaining programs, policies and management systems in all facets of the registration, insurance verification of Special Procedures. The specialist will assist the financial services departments in maintaining an effective insurance verification and billing process in maintaining appropriate and effective managed care, and worker’s compensation payer information.  

 ·         Ensuring the quality and reliability of registration data system wide.

·         Leading all aspects of registration to enable complete, accurate, and timely hospital billing-maximizing collectable and minimizing uncollectible accounts.

·         Uses logic and establishes processes to solve difficult problems and achieve effective solutions, with insight.

·         Maintains the Griffin Hospital registration and insurance verification responsibilities.

·         Works in a collaborative manner that is flexible and helps to identify future workforce needs.

·         Welcomes all guests in respectful manner and ensures positive visit.

·         Has appropriate levels of understanding, awareness, and compliance with all applicable JACHO, Federal, State, and agency laws, regulations, guidelines, and                    professional standards.

·         Collaborates with the business office, medical records, and information systems for all communications and information gathering activities.

·         Perform other duties as assigned by Director.

EDUCATION: High School Diploma or GED equivalent required. Continuation of education through other courses/certifications related to business and/or administration work preferred. 

EXPERIENCE/SKILLS: Must have 3 or more years of administrative experience, preferably within the healthcare division. Possess strong computer skills including those of Microsoft Office (Word, Excel, PowerPoint, and Outlook. Superior customer service skills and ability to work productively and maintain excellent relationships with the Director, hospital staff and patients.  

PHYSICAL DEMANDS/WORKING CONDITIONS:  Must be able to sit/stand for long periods of time and must be able to lift objects up to 35 pounds.