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Attendee Registration Manager
Full time, India
You will report to Andrew Joseph Robinson
If you have any inquiries, please contact Santosh Srinivasa, Talent Acquisition Partner

 

As an Attendee Manager, you will oversee and lead the online registration and attendee communication process and ensure the integrity of all attendee registration data and reporting for various events. You will participate as a member of the assigned program team and work together to maintain a high level of customer service to internal/external clients and meeting attendees. 

 

As an Attendee Registration Manager, you will

Lead all aspects of registration management on the assigned program  Serve as liaison/consultant between attendees, the extended Attendee Engagement team, and the Project Manager and client In collaboration with the Meeting Planner conduct reviews and tests of the registration website and provide feedback and edits  Participate in the development of and adhere to a reporting and deliverables timeline for each assigned event; This can include daily, weekly, ad-hoc, and final reports  Work with the team to provide overall day-to-day management of the account to ensure consistency in product, delivery, follow through, quality, commitment to timelines, and provide high-level problem resolution Serve as day-to-day support to the other project leads through program operation by providing account leadership to internal team by giving clear, consistent, and on-target direction  

 

About you

Experience in online registration management and registration reporting Industry-related experience (i.e. hotel, meeting registration, meeting planning, or on-site logistics) Working knowledge of our current registration database (Cvent) Solid administrative skills (including strong Microsoft Outlook, Phone coverage, etc) Hands-on experience with Excel reporting Must have strong customer service skills

<span style="font-family:"Trebuchet MS",sans-serif">About us
<span style="font-family:"Trebuchet MS",sans-serif">We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of <span style="font-family:"Trebuchet MS",sans-serif">our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

 

<span style="font-family:"Avenir Next LT Pro",sans-serif"><span style="font-family:"Trebuchet MS",sans-serif">Your life at BCD

<span style="font-family:"Avenir Next LT Pro",sans-serif"><span style="font-family:"Trebuchet MS",sans-serif">Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear <span style="font-family:"Trebuchet MS",sans-serif">why people join BCD and more about the great perks of Life at BCD.

 

<span style="font-family:"Trebuchet MS",sans-serif">You’ll be offered

<span style="font-family:"Trebuchet MS",sans-serif">Flexible working hours and work-from-home or remote opportunities <span style="font-family:"Trebuchet MS",sans-serif">Opportunities to grow your skillset and career <span style="font-family:"Trebuchet MS",sans-serif">Generous vacation days so you can rest and recharge <span style="font-family:"Trebuchet MS",sans-serif">A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools <span style="font-family:"Avenir Next LT Pro",sans-serif"><span style="font-family:"Trebuchet MS",sans-serif">Travel industry professional perks and discounts <span style="font-family:"Trebuchet MS",sans-serif">An inclusive work environment where diversity is celebrated

 

<span style="font-family:"Trebuchet MS",sans-serif">Ready to join the journey? Apply now!

<span style="font-family:"Trebuchet MS",sans-serif">We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

<span style="font-family:"Trebuchet MS",sans-serif">We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively<span style="font-family:"Trebuchet MS",sans-serif">. For accommodation requests or further information, contact our Talent Acquisition department at <span style="font-family:"Trebuchet MS",sans-serif">careers@bcdtravel.com