The opportunity

The role is responsible in ensuring the adherence to privacy laws and regulatory requirements including the implementation of privacy and regulatory compliance oversight from all operational activities of The Manufacturers Life Insurance Co. (Phils.), Inc. (“MP”), Manulife China Bank Life Assurance Corp. (“MCBL”), and Manulife Financial Plans, Inc. (“MFP”), towards the Philippines legal framework and Manulife Financial internal policies which have been adopted and conformed according to the prevailing laws and regulation in Philippines. 

This role will support Chief Compliance Officer to maintain the integrity and reputation of Manulife by ensuring that it operates within legal and ethical boundaries, while ensuring the timely identification, resolution and documentation of updates on regulatory and compliance issues.

Responsibilities:

Privacy

Policy Development: Creating and updating the privacy policies and procedures to ensure compliance with relevant laws and regulations. Act as Business Unit Privacy Coordinator for Privacy Program and responsible to implement the Privacy Risk Management Program. Also, ensuring renewal of company DPO and registration of data processing systems with the privacy regulator.Risk Assessment: Identifying and assessing risks related to the confidentiality and security of personal data.Training and Awareness: Conducting training programs to educate employees and the sales force about privacy policies and best practices.Monitoring and Testing: Implementing systems to monitor compliance and conducting regular testing to identify potential privacy breaches.Incident Response: Managing and responding to data breaches and other privacy incidents, including notifying affected individuals and regulatory bodies.Reporting: Ensuring timely reporting of compliance issues.

General Compliance

Regulatory Compliance: Ensuring the organization complies with all relevant laws, regulations, and internal policies and responsible for Regulatory Compliance Management Program. The role also responsible in providing gap analysis and monitoring the gaps and/or their action plans are closed in timely manner to ensure the Company’s compliance with the prevailing regulations.Risk Management: Conducting risk assessments to identify areas of potential non-compliance and developing strategies to mitigate these risks.Policy Implementation: Developing and implementing compliance programs, including policies, procedures, and controls including to maintain and preserve the accuracy of Archer Database and Regulatory Reporting system under SharePoint Database Compliance so that the Database Compliance will always indicate the latest fact.Training and Education: Providing training to employees on compliance-related topics and promoting a culture of compliance within Manulife Philippines to enhance the awareness of the employees upon the implementation of compliance matters upon the applicable laws in Philippines and any internal company policies.Monitoring and Reporting: Monitoring compliance with internal policies and external regulations and reporting any issue to Chief Compliance Officer including carrying out Compliance QA and Testing Program that conducted by Local Compliance and Regional Compliance. Also, filing of monthly report to the Credit Information Corporation (CIC).Others: Assisting ad hoc projects as deemed necessary by Chief Compliance Officer.

What motivates you?

You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

Minimum bachelor’s degree: a law degree will be preferred.Min. 7 years of working experience in compliance function within the financial industry.Must have a strong knowledge of local Insurance laws and regulations.Certified in insurance award is a plus (ex: LOMA)Good interpersonal skills to work with various stakeholders and as a team.Able to work under pressure with good Compliance judgement skill.Possesses analytical, interpersonal, leadership and negotiation skills.

What can we offer you?

A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.

Our commitment to you

Values-first culture
We lead with our Values every day and bring them to life together.Boundless opportunity
We create opportunities to learn and grow at every stage of your career.Continuous innovation
We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid