Employment Type:Full timeShift:

Description:

Position Purpose:

In accordance with the Mission and Guiding Behaviors; the Registration and Scheduling

Coordinator coordinates patient registration, scheduling and business office functions.

Ensures the collection of accurate and complete demographic, clinical and insurance

information in the process of scheduling patients for outpatient rehab services. In addition,

performs registration activities including real-time eligibility verification. Informs patients of

co-pays, deductibles and co-insurance amounts and collects payments from patient.

Provides instruction to the patient on visit preparation, prints and mails patient itineraries

and required forms for completion if lead time allows. Obtains and processes signed

physician orders to ensure complete and accurate clinical documentation for care delivery.

What You Will Do:

Performs activities that relate to patient scheduling, registration, real-time eligibility verification, medical order processing and dissemination of patient information.Determines proper scheduling requirements and/or limitations to requested service and

scheduling resources (equipment, staff, room, etc) in a timely manner to ensure customer satisfaction, maintain patient flow and appropriate utilization of the service area. Coordinates add-on and same-day appointments with the department as required. Ensures accurate treatment sequencing with minimal delays while maximizing therapist productivity.

Provides patient, family and physician office education during scheduling process to inform them of preparations needed for treatment and any additional diagnostic testing (MBS for some Speech Therapy services) and proper scheduling instructions. Communicates with therapists to ensure an accurate schedule and that all patient charts are properly distributed.Obtains signed physician orders for all services from physicians/offices or advises patient they must present a physician's order on the date of service.Maintains an accuracy rating which meets standards set by MCHS registration department.

Minimum Qualifications:

High school graduate or GED is required. Associate degree or equivalent demonstrated work experience in lieu of degree preferred.Experience: Two or more years' experience in physician's office, clinic, hospital business office, financial service setting or related area with customer service and collection of data and funds preferred.

Position Highlights and Benefits:

Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.Retirement savings account with employer match starting on day one.Generous paid time off programs.Employee recognition programs.Tuition/professional development reimbursement.Relocation assistance (geographic and position restrictions apply).Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.Employee Referral Rewards program.Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.