Full-Time, USA
3 days ago
Rehabilitation Services Manager-Full-time

The salary range for this position is $56.61 - $79.25 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Benefits

$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time) Matching 401(k) Excellent medical, dental and vision coverage Life insurance Annual Employee Salary Increase and Incentive Bonus Paid time off and Holiday pay

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

The Manager, Rehabilitation Services (RS) reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

This position is an experienced, licensed physical therapist, occupational therapist or speech pathologist who complies with the Code of Ethics/Standards of Practice as outlined by their professional organization and by the state of Illinois. The Manager, Rehabilitation Services collaborates with the hospital, physician group, and RS leadership to advance quality strategies, ensure a professional work environment, facilitate timeliness of services, and enhance patient satisfaction.

The Manager is responsible for fiscal, human resource, and quality outcomes for their defined service area or unit. The Manager places the needs of the patient and other customers as top priority and demonstrates the skills necessary to meet and exceed expectations. The Manager focuses others on a clearly defined, clearly communicated vision, and engages individuals and groups to achieve that vision. The Manager identifies and develops organizational talent and embraces continuous learning of self and others.

Responsibilities:

Core Skills:

Provides clinical staff with an environment that supports their professional practice, health, and well-being. Coaches, mentors, and develops staff in their professional practice.Advances professional practice through education and certification.In partnership with clinic Lead, promotes development of staff by creating individualized development plans.Partners with other health professionals and leadership in supporting the patient experience.Partners with clinic Lead to schedule staff for adequate coverage to meet the needs of the department; maintains attendance records and completes accurate payroll.Serves as a clinical expert for RS and is accountable for the implementation evidence-based practice.Advances patient care through the implementation of evidence-based practiceCollaborates with medical/clinical leadership in care coordination.Ensures sustained Control phase of DMAIC for all process improvement initiatives.Designs and implements clinical protocols and quality improvements.Encourages, mentors and coaches staff in advancing innovation through research and evidence.Attracts, develops, and retains exceptional care givers and provides those care givers with an environment that fosters excellence through continuous learning.Collaborates with Human Resources and other managers to ensure appropriate staffing.Facilitates interview process and onboarding of new staff.Advances innovative retention strategies for staff.Collaborates with Director to have accountability for annual employee engagement results and action plans.Manages the annual performance evaluation process in their areas of accountability.Manages the disciplinary process as appropriate, and following NM HR policy.Customer Focus: Proficiently uses NM Patient Engagement tools and resources to actively seek methods of concurrent and retrospective feedback from customers.Listens to customer feedback and implements solutions and/or interventions as appropriate.Creative Leadership: Translates organizational vision into a unit or service area vision that engages staff in contributing to and achieving that vision.Coaching and Development: Provides daily, just-in-time feedback to improve performance and self-esteem of staff.Uses NM HR tools to consistently track coaching discussions and actual performance of associates to ensure accountability.Seeks ways to match staff members’ talents and career interests with organizational opportunities.Business Operations:Reviews, revises, and enforces policies and procedures.Monitors clinical services regarding outcomes, service provision, referral patterns and potential for new growth.Tracks financial performance of area(s) of responsibility; makes recommendations based upon financial records.Manages department specific dashboards in support of the RS annual goals.Partners with Regional Director to prepare budgets.Uses NM tools to track and trend unusual occurrence reports.Continuous Learning: Continually examines ways to improve business relationships with customers, suppliers, community, etc.Seeks and is open to innovative ideas from a wide range of sources; encourages others to share knowledge and best practices.Partners with NM RS Educator Resources to coordinate educational projects and programs for the community, physicians, and staff.Leads/assists departmental and/or hospital-wide project teams.Partners with NM marketing and physician liaisons to develop NM RS marketing materials and opportunities; assists with development of new business contacts.

Qualifications

Required:

Bachelor's degree or equivalent; Minimum of 5 years healthcare experience and minimum of 1 year of leadership experienceMust demonstrate broad and thorough knowledge of the theories, principles, and practices in a professional discipline, specialized or occupational field.At least 5 years as physical, occupational, or speech therapist with progressive leadership/management experiencePhysical Therapist, Occupational Therapist, Speech Language Pathologist; licensed in the State of Illinois by the Illinois State Department of Financial and Professional Regulation. 

Preferred:

Master’s or Doctorate degree in PT, OT, or SLP; or business or healthcare related Master’s degree (MBA, MHA, MPH, etc.)

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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