Port Alfred, South Africa
1 day ago
Relationship Analyst
Job Description

To support the Business Relationship Manager by analysing credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

 

As part of our team in FNB Commercial Sales and Service in (Port Alfred), you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

 

The Ideal candidate must have the following exposure:

Analyses credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship

Year on year revenue growth versus budget for team portfolio

Achieving the delivery of exceptional customer experience against the Balanced Scorecard standards

Act as the point of contact for the defined customer portfolio.

Deal with customer complaints and ensure that it is resolved to the satisfaction of the customer

Manage the growth of active customer Account Base to increase client base

Ensures a competent portfolio management as well as asset and liability growth

Achieving the delivery of exceptional customer experience against the Balanced Scorecard standards

Manage the growth of active customer Account Base to increase client base

Maximise Business Portfolio cross sell opportunities and strengthen client relationships

Convert identified leads into successful sales

Achieve individual targets as set according to appropriate business area or sales plan

Comply with governance in terms of legislative and audit requirements

Manage the % of facility documents outstanding in excess of 60 days after renewal as measured by Collateral team per BS Team / region based on facilities approved and documents submitted

Ensure effective Data Management by ensuring expired limits are attended to against set target

Prepare credit proposals for review by the Credit Product House

Compliance with procedures and processes

Keep abreast with what's happening within the market place and more specifically with regards to process and credit policy

Manage own development to increase own competencies

 

You will be an ideal candidate if you:

Have obtained 2-3 Years Relationship Analyst Sales experience in Commercial Banking environment

NQF5 (Financial)   

Credit Management exposure will be plus

Have experience of dealing with high level customer queries

Are not an unrehabilitated insolvent

 

You will have access to:

Opportunities to network and collaborate

A challenging working environment

Opportunities to innovate

 

We can be a match if you are:

Adaptable and curious

Sales driven

Thrive in a collaborative environment

Client-centric

 

Apply now if you are interested in taking the next step. We look forward to engaging with you!

 

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

18/11/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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