Relationship Manager
Will you like to join a leader in legal insights and technology?
Are you a talented sales professional?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the role
The Relationship Manager is responsible for proactively managing existing customers, building and nurturing relationships within the New South Wales territory. The portfolio consists of around 250 small to large-sized clients.
The role will be tasked with upselling a variety of LexisNexis products, including our new Generative AI solutions such as Lexis+AI. You will be identifying opportunities to grow accounts, increasing portfolio value via new solutions and securing longer-term agreements, and driving customer retention.
This is a fixed-term (11 months) full-time role based in Sydney, with the possibility of combined home/office-based arrangements to have flexible work-life balance.
Responsibilities
Achieve Target - Grow existing accounts with existing and new products that add value to the customer an increase revenueRelationship Management - Establish meaningful relationship with all customers in the territory virtually and in personTerritory Plan - Develop an annual territory strategic plan for all customers in designated territoryOpportunity Management - Manage progress of the opportunity through the sale stages (Prospect, Connect, Discover, Develop, Propose, Contract, Close)Product Knowledge - Solid understanding of customer and market trends relevant to your customers industry.Reporting - Provide customer insights and customer analysis as required.Requirements:
Degree qualified with strong relationship management/account management experience ideally within legal / SAAS / software services sales industries.Demonstrated experience using solution and consultative selling approaches.B2B selling experience to value of $100K plus.Territory and stakeholder management at executive level with the ability to nurture relationships at a strategic level.Excellent communication and conflict resolution skills and proven ability to negotiate.Ability to write complex correspondence and proposals.Experience with design and implementation of business development strategy.Strong numeracy skills, sales reporting and CRM management with proficiency in MS Excel.Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Your recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
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