**Do you want your voice heard and your actions to count?** Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. **Would you like to work for one of the World's largest banks in an exciting,** **dynamic** **and international environment?** We are currently recruiting for a Relationship Manager Assistant in our Japanese Corporate Banking Division in Vienna on basis of a fixed-term one year contract. **About MUFG** Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with approximately 2,000 locations in more than 40 countries. The Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to “be the world’s most trusted financial group” through close collaboration among our operating companies and flexibly respond to all of the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges. For more information, visit https://www.mufg.jp/english **About MUFG in the European Economic Area** Following the decision taken by the UK in 2016 to leave the European Union, MUFG has taken all of the necessary steps to ensure the continuation of all services to clients, regardless of their location. Clients located in the European Economic Area (EEA) access services through MUFG Bank (Europe) N.V. as well as MUFG Securities (Europe) N.V.   **About MUFG Bank (Europe) N.V.** MUFG Bank (Europe) N.V. (MBE) is a fully-owned subsidiary of MUFG Bank, headquartered in Amsterdam. With offices throughout Europe, our teams provide clients with comprehensive financing solutions spanning Coverage & Structured Finance, Capital Markets and Transaction Banking, using MUFG’s global reach to provide bespoke solutions. With 73 green, sustainability, sustainability-linked and transition bond tranches in 2021 and 51 sustainability-linked loans in EMEA in 2021, MUFG is committed to supporting clients to achieve sustainable business growth. Please visit our website for more information – https://www.mufgemea.com/mbe **Overall** **Purpose of the Job** Main responsibilities are in the area of business promotion / administrative assistance to Relationship Managers and Director of the Japanese Corporate Banking Division for EMEA (Central & Eastern Europe) within Vienna Branch to achieve business growth in accordance with predetermined procedures and standards under appropriate guidance and direction. **Function positioning** The function is available in the Japanese Corporate Banking Division for EMEA (Central & Eastern Europe) (CBD) Team Vienna Branch which consists of 6 Relationship Manager’s and 3 assistants (including this position) who all report to the Director, Department Head (DH) of Japanese Corporate Banking Division for EMEA (Central & Eastern Europe) in Vienna. This position reports to DH of CBD and in his absence to the Managing Director, Head of Vienna branch / Head of CBD. **The role includes the following:** + Execute various tasks and/or instructions given by the Relationship Managers, DH of CBD or Head of CBD in respect of business expansion in the region with leveraging the strength of MUFG brand, one of the most significant global financial institutions. + Respond to customer enquiries by phone and/or email, resolve issues satisfactorily, referring matters to colleagues as appropriate. + Ensure professional standard of customer communication and proactive approach to ensure customer satisfaction. + Make proactive approach/contact with clients to provide the best financial services among peers with exceeding client’s expectations. + Conduct business promotions with Relationship Managers thruday to day communications with clients, information available within the organization. + Accurate processing of specific transactions such as loans, deposits or foreign exchange transactions according internal processes and policies + Create instruction sheets for system input and handle various operational tasks + Delivery/Control of documents to/with relevant departments + Ensure timely processing of reporting requirements + Adapt to and identify changes in systems, processes and working practices in order to achieve operational improvement. + Contribute to the completion of the team’s workload. + Ensure compliance with the Bank’s rules, policies, procedures and guidelines together with all relevant regulatory and statutory requirements. **In order to** **be successful** **in the role, you will need the following:** + Strong educational background or a first work experience in finance – you have a solid financial knowledge and understanding/experience of the bank business, policies, rules and guidelines + Strong knowledge of MS Office Package especially excel is essential + Excellent customer communication skills + Verbal and written communication skills in English is essential **Personal requirements:** Integrity and Responsibility + Balance Risk with Opportunity + Customer Focus + Demonstrate Global Perspective Professionalism and Teamwork + Drive For Results + Collaborate and Build Partnerships + Communicate Effectively and Professionally Challenge Ourselves To Grow + Influence and Inspire Others + Lead Change & Seek Continuous Improvement + Think Strategically + Manage and Develop Talent **What do we have to offer:** We offer you a role in one of the largest banks of the world in a growing and international environment. You have various opportunities to develop yourself and we will support you with that by offering various training and development possibilities. + The monthly gross salary for this function according to the Austrian Collective Agreement is EUR 2.806,09. An overpayment will be granted depending on education and experience + We take into account your home situation and your ambitions and help you to balance work and private life + To work in an ambitious, international environment with colleagues from different countries and cultures, who strive for the best **Additional** **information** : Acquisition in response to this vacancy is not appreciated. The role is based in Vienna. All candidates need to be willing to relocate to Vienna. Internal employees will be supported in case of relocation. For more information regarding this position you can contact our Talent Acquisition Specialist at: recruitment@nl.mufg.jp We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them! **Our Culture Principles** + Client Centric + People Focused + Listen Up. Speak Up. + Innovate & Simplify + Own & Execute