OTTAWA, Ontario, Canada
2 days ago
Relationship Manager Retail - Automotive Finance

Job Summary

Job Description

What is the opportunity?

RBC is currently recruiting for a Retail Account Manager to join our Automotive Finance team. You will contribute to meeting personal/team objectives by retaining and growing profitable dealer relationships and also manage clients through effective relationship management practices, delivery of sound advice designed to satisfy the clients' business needs, and build long-term mutually profitable relationships. You will also develop relationships with service partners and local market to optimize business opportunities and referrals.

What will you do?

Manage territory, and recommends detailed sales and market strategies, including product and pricing specific initiatives to meet, or exceed sales targets and increase RBC market share

Proactively provide advice/information to dealers, enabling them to use RBC products to maximize dealer profitability

Seek out new dealerships by developing relationships with existing dealers and center of influence within and outside the Bank

Stay abreast of the Indirect Lending Industry, through competitor contacts, conferences, and publications, sharing the information with peers and partners

Manage discretionary business development budget, maximizing returns

Effective Relationship Management through documented sales calls/visits, regular interactions with internal and external partners, regular documented branch presentations, regular recapping of competitor rates, timely completion of all requested reports

Demonstrate commitment by taking ownership & accountability of client problems at first point of contact, applying the Problem Resolution Principles and ensuring appropriate referrals when warranted

Participate in Dealer events as required 

Must-have

3-5 years relevant account management, business development or sales experience

Familiarity with the Credit Adjudicating Process

Experience identifying and acting on business opportunities

Very strong MS Office software skills including MS word, Excel and PowerPoint 

Nice-to-have:

Strong knowledge and understanding of Automotive, RV and Marine dealers

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual

An opportunity to lead, collaborate, impact and influence Work in a dynamic, collaborative, progressive and high performing culture

Excellent career development and progression opportunities

A comprehensive Total Rewards Program including bonuses, eligibility for stock and flexible benefits

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

Additional Job Details

Address:

90 SPARKS ST:OTTAWA

City:

OTTAWA

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-01-02

Application Deadline:

2025-01-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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