At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Schwab Retirement Plan Services, an affiliate of Charles Schwab & Co., Inc. is one of the leading providers of bundled retirement plan services. For mid-to large sized companies, Schwab offers full service retirement plans featuring complete retirement services from a single source. Schwab’s combined expertise in recordkeeping and related services, investment choice and award-winning participant experience and education (including retirement plan advice) and high-end technology helps employers offer competitive employee benefits. Schwab Retirement Plan Services, Inc. is a wholly owned subsidiary of The Charles Schwab Corporation. Schwab Retirement Plan Services provides recordkeeping, administration, participant education and communication, plan design, consulting, actuarial services, and compliance testing for a total of over 1,300 defined contribution, defined benefit, and non-qualified retirement plans. Schwab Corporate Services delivers high quality workplace solutions which enable employees to attain secure financial futures. Our actions and decisions are driven by integrity, by visibility and by advocacy of our clients’ best interests.
As a Relationship Specialist, you are responsible for assisting in the day-to-day servicing responsibilities for Schwab’s recordkeeping clients consistent with Schwab’s goals and guiding principles. You will support a team of Relationship Managers responsible for our clients’ complete satisfaction with Schwab. Included in your responsibilities are the daily administration assignments, such as, researching participant or client related questions, comprehension/application of procedures, processes, and systems, as well as direct contact with Schwab’s clients. The Specialist will also participate in the research, development, and production of strategic solutions to meet our retirement client needs including accumulation of supporting documents or reports. The Relationship Specialist will also be required to demonstrate the ability to communicate clearly in both written and face-to-face communications, work collaboratively within the organization, share best practices, and aid in the continuous improvement of the services provided by Schwab.
What you have Bachelor’s degree or equivalent related work experience required – directly relevant experience will be considered for a senior roleQualified Plan/Trust administration experience preferredBasic understanding of ERISA, pension, trust, and securities industries preferredStrong communication skills (written and oral), with strong attention to detail and the ability to use appropriate communication channelWorking knowledge of Excel, Word, Access, and PowerPoint requiredDemonstrated record as a self-starter and fast learner with business and technical acumenAbility to manage multiple workflows at a time and effectively prioritize time sensitive itemsAbility to analyze data to form meaningful conclusionsPrevious experience in client service and/or developing client relationships and strong internal partnershipsIn addition to the salary range, this role is also eligible for bonus or incentive opportunities.
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Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Application FAQs
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