Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Suitability:

Public Trust/Other Required:

None

Job Family:

Scrum

Job Qualifications:

Skills:

Agile Methodology, Change Management, IT Service Management (ITSM), Release Management, Software Development

Certifications:

Certified Scrum Master (CSM) - ScrumAlliance, ITIL V4 Foundation - ITIL v4 Foundation

Experience:

7 + years of related experience

US Citizenship Required:

Yes

Job Description:

Release Management Coordinator 

Miami FL 

Position is onsite, is NOT telecommute or work from home etc. 

 

Seize your opportunity to make a personal impact as a Release Management Coordinator supporting all aspects of IT enterprise support activities. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.  
  
At GDIT, people are our differentiator. 

 

As a Release Management Coordinator for the USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES) program, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Release Coordinator who works on behalf of the Change and Release Manager to support all development of Software, Systems, and Infrastructure products to be deployed into the production environment. Additional efforts include providing guidance and expertise to support technicians completing project work and briefing the customer. 

 

GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. Here a Release Coordinator is involved with the day-to-day activities relating to Software development sprints, System build projects, Vendor and Operating System upgrades, among others. 

 

HOW AN RELEASE COORDINATOR ANALYST WILL MAKE AN IMPACT: 

Maintain oversight of Release Management queue to ensure new requests are received and processed in a timely manner 

Ensure approved releases have the proper technical documentation, developed business case (as required), and key performance indicators as appropriate requirements 

Coordinate activities between stakeholder, technical team, functional leads, Directors to ensure all work efforts are understood, and being accomplished with high quality 

Manage relationships with stakeholders to ensure clear, accurate and timely communications  

Manage risks and resolve issues that affect the release scope, schedule and quality 

Maintain an accurate release schedule, providing visibility of all concurrent activities, associated Change Requests, and ensure releases align with business priorities and objectives 

Ensure all release activities are thoroughly documented and participate in transition related activities with the deployment coordinator, providing insight and expertise as needed for a successful deployment 

Validate all required actions have been accomplished and that the necessary updates and documentation have been provided in the release record for each phase of the release cycle 

Participate facilitating process improvements relating to product releases 

Help to maintain a release repository and manage important information to include deployment procedures, dependencies, notification lists, and other related data. 

Provide Regular feedback to the Release and Deployment manager with the current statuses of approved release activities to include schedule, progress, and recent updates of releases. 

Assist Major Incident Manager and Problem Manager with restoration efforts of systems negatively impacted by release errors. 

Support the Release and Deployment Manager as required in support of IT Service Delivery. 

 

WHAT YOU’LL NEED TO SUCCEED: 

Broad understanding of Information Technology principles, tools, and equipment 

Ability to work in a faced paced environment under pressure 

Expertise in developing and deploying to a production environment 

Communication skills written and verbal 

Critical thinking skills 

Team player 

 

Education:  

Bachelor’s degree with a focus in business administration or a related field of study - preferred  

 

Certifications  

ITIL 4 – highly desired 

SCRUM Master (CSM/PSM) – highly desired 

 

Experience:  

7+ years of related experience in IT Service Management (ITSM) 

Experience w/ServiceNow 

Considerable experience in Project Management, IT Change Management, or a related field 

Good record-keeping and organizational skills 

Computer Literacy – MS Office suite of products 

 

Security Clearance:  

Secret clearance required with ability to obtain Top Secret / SCI. 

 

Other:  

Location: On Customer Site  

US Citizenship Required  

 
GDIT IS YOUR PLACE: 

401K with company match 

Comprehensive health and wellness packages 

Internal mobility team dedicated to helping you own your career 

Professional growth opportunities including paid education and certifications 

Cutting-edge technology you can learn from 

Rest and recharge with paid vacation and holidays 

 

#GDITPriority 

#armajobs 

#scites 

The likely salary range for this position is $92,331 - $120,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA FL Doral

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.