Provides servant leadership and coaching to a program level Agile Release Train (ART) containing multiple cross-functional agile teams through the effective application of Agile principles, including Program Increment (PI) planning and Scrum of Scrums. Ensures all teams within the ART are positioned to deliver value to the Company, maintains transparency into program delivery predictability and forecasting and keeps all stakeholders and team members informed of the ART’s progress. Supports the ART teams by removing impediments, maintaining a focus on the delivery of value and ensuring the program backlog is clearly defined and prioritized. Keeps the program on track to ensure successful delivery of value for the organization.
Primary Responsibilities:Organize and facilitate program level communication and ceremonies, including PI planning events, Scrum of Scrums, ART Synchs (synchronizations) and retrospective ceremonies.Work closely with Senior Product Owners to ensure alignment on the value of features, facilitate the intake of work, prioritize the program backlog and distribute work to the teams within the ART.Keep stakeholders informed of the ART’s progress utilizing program level reporting, tools and dashboards to ensure alignment with program objectives and overall vision of the organization.Ensure successful delivery of value by enabling program level transparency, predictability, forecasting and coordinating release planning activities.Manage risks, facilitate alignment, provide transparency, identify dependencies and remove impediments within the ART.Lead and coach Scrum Masters within the ART.Influence senior leaders and coach the ART teams to ensure use of Agile practices and principles.Work with other RTEs across the organization to resolve process issues and optimize execution based on key metrics and performance indicators.Participate within and grow Agile Communities of Practice to foster continuous improvements to agile practices and delivery.Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.Promote an environment that supports diversity and reflects the M&T Bank brand.Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.Complete other related duties as assigned.Scope of Responsibilities:Managerial/Supervisory Responsibilities:The jobholder has direct management responsibility for 4 - 10 Scrum Masters working on teams within the ART.
Education and Experience Required:Bachelor’s degree and a minimum of 7 years’ experience working at the program level across multiple cross-functional teams, with a focus on work prioritization, removal of obstacles and leading communication with stakeholders to ensure successful delivery of value for the organization, or in lieu of a degree, a combined minimum of 11 years’ higher education and/or work experience, including a minimum of 7 years’ experience working at the program level across multiple cross-functional teams, with a focus on work prioritization, removal of obstacles and leading communication with stakeholders to ensure successful delivery of value for the organization
Minimum of 2 years’ proven managerial, supervisory and/or work leadership experience
Education and Experience Preferred:Minimum of 5 years’ experience as a member of an agile teamMinimum of 3 years’ experience as a Scrum Master and/or Product OwnerDepth of knowledge in an IT execution role (e.g., Scrum Master, Release Train Engineer or Product Owner)Proven track record of success executing in a scaled Agile environmentPrior experience with program level reportingPrior experience fostering team self-organization and continuous improvementKnowledge of Agile and Lean principles and practicesExperience developing/managing digital capabilitiesUnderstanding of Design Thinking principlesStrong verbal and written communication skillsPrior experience leading through influence#LI-JB3
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $127,274.43 - $212,124.05 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.LocationWilmington, Delaware, United States of America